rewindex

Outages by dayApril 1, 2021

Outages on April 1, 2021

UTC day 2021-04-01 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

41incidents started
12labelled major or critical
28vendors with a new incident
5still open from earlier days

By vendor label: Critical 3 · Major 9 · Minor 21 · No impact listed 8 · 6 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 41

VendorIncidentImpactStartedResolvedStatus
HarnessHarness Web Site is InaccessibleCritical (1.3 h)resolved
SnowflakeMultiple AZURE Regions: SI-20210401Critical (1.6 h)resolved
JFrogOutage in Azure USE RegionCritical (2.8 h)resolved
StatuspageEmail Custom From Address Configuration ImpactedMajor (19 h)resolved
Dialpadinbound calls from PSTN failing in IndonesiaMajor (2.1 h)resolved
Box[Critical] Issues with Accessing Content, Logins, Public API, Uploads, and DownloadsMajor (4.5 h)resolved
Elastic CloudAzure West US2 deployment orchestration issuesMajor (1.7 h)resolved
GitHub CopilotIncident with GitHub Actions and GitHub PackagesMajor (1.5 h)resolved
GitHubIncident with GitHub Actions and GitHub PackagesMajor (1.5 h)resolved
InfluxData (InfluxDB Cloud)Azure -- DNS instabilityMajor (2.8 h)resolved
Elastic CloudAzure InstabilityMajor (2.8 h)resolved
SmartsheetMicrosoft Authentication FailuresMajor (2.8 h)resolved
JFrogOutage in AWS USW2(Oregon) regionMinor (6.2 h)resolved
TwilioMessage Delivery Failures of Pre-registered Messages to China, China Mobile and China UnicomMinor (14 h)resolved
GitHub CopilotIncident with GitHub ActionsMinor (59 min)resolved
GitHubIncident with GitHub ActionsMinor (59 min)resolved
MessageBird (Bird)SMS service is experiencing delaysMinor (23 min)resolved
SparkPostOutbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (20 min)resolved
TwilioSMS Delivery Delays over Canada Bell Mobility NetworkMinor (6.8 h)resolved
TwilioSMS Delivery Failures to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free NumbersMinor (3.2 h)resolved
BandwidthV1 Application Platform: Transcriptions DelayMinor (52 min)resolved
ActiveCampaignIncreased Platform LatencyMinor (1.1 h)resolved
MongoDB AtlasMongoDB Atlas: Atlas cluster creation and certain healing delays in AzureMinor (5.9 h)resolved
ConfluentSome user facing metrics may be missing or under-reportedMinor (2.2 h)resolved
TwilioSMS Delivery Delays to United States Cellular Corp Using Toll Free numbersMinor (4.1 h)resolved
SparkPostSome subaccounts are intermittently sending through a previously assigned IP PoolMinor (1.2 h)resolved
SegmentPersonas batch computation failuresMinor (1.9 h)resolved
TwilioSMS Delivery Delays to Canada - Bell Mobility via Short CodeMinor (5.7 h)resolved
LaunchDarklyData Export delayed to Azure Events HubMinor (0 min)resolved
v0Elevated API and Dashboard Error RatesMinor (4.8 h)resolved
VercelElevated API and Dashboard Error RatesMinor (4.8 h)resolved
SinchDelivery Issue- Bell Canada - CAMinor (6.4 h)resolved
GustoUsers may be experiencing issues with their Gusto Cash accounts.Minor (53 min)resolved
SegmentElevated app latency and error rateNo impact listed (1.9 h)resolved
AircallIssue on inbound and outbound calls between 5:42 and 5:49 UTCNo impact listed (0 min)resolved
SquarespaceReports of site not loadingNo impact listed (0 min)resolved
BandwidthBandwidth Dashboard API IncidentNo impact listed (0 min)resolved
OptimizelyDNS IssueNo impact listed (4.9 h)resolved
MailgunDomains API endpoint returns 500 for some customersNo impact listed (2.3 h)resolved
ConfluentWidespread Azure Instability and UnavailabilityNo impact listed (2.4 h)resolved
BandwidthBandwidth Dashboard API IncidentNo impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
StatuspageSome customers are unable to modify billing of their page.Minor (13 d)resolved
SinchOperator Notification - M1 SingaporeMinor (7 d)resolved
PlivoCall failures on inbound voice towards Brazil phone numbersMinor (20 h)resolved
TwilioSMS Delivery Report Delays over Canada Bell Mobility Network(302-610)Minor (4.2 h)resolved
SinchDelivery Issue- Bell Canada - CAMinor (5.0 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Braze[Scheduled] US-03 Database MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 974 - Rochester, NYMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - LAX Data CenterMaintenance (6.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2Maintenance (3.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - AltelMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Harness, Snowflake, JFrog, Statuspage, Dialpad, Box, Elastic Cloud, GitHub Copilot, GitHub, InfluxData (InfluxDB Cloud), Smartsheet, Twilio.

Cite this

41 vendor-reported incidents started on 2021-04-01 (UTC) across 28 vendors, 12 labelled major or critical by the vendor.

Title
Outages on April 1, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-04-01

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