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CompaniesBoxMonthly reportsApril 2021

Box in April 2021: incidents, uptime and changes

10incidents posted
5labelled major or critical
88.31%free of major/critical
86.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.5 days, incident time 4.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4 · Minor 4 · No impact listed 1

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
[Critical] Server errors to Events API and failure to Admin ReportsCritical6.3 hresolved04-22
[Critical] Issues with Accessing Content, Logins, Public API, Uploads, and DownloadsMajor4.5 hresolved04-01
[Major] Delay in generating Admin ReportsMajor22 hresolved04-16
[Major] Delay in generating Admin Reports and latency to the Events API endpointMajor2 dresolved04-19
[Major] Issue Accessing Admin ConsoleMajor0 minresolved04-28

Other incidents 5

IncidentImpactStartedDurationStatusDay
Issues with accessing Box.comNo impact listed0 minresolved04-14
[Major] Box Notes inbox unavailableMinor30 minresolved04-17
[Minor] Issue with APIMinor49 minresolved04-18
[Minor] Issue With Uploads, Downloads and APIMinor4.3 hresolved04-27
[Minor] Issues With Box DriveMinor9.8 hresolved04-28

Cite this

Box posted 10 status incidents in April 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in April 2021
Vendor
Box
Date
URL
https://rewindex.com/company/box/2021/04

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