Outages by dayApril 14, 2021

Outages on April 14, 2021

UTC day 2021-04-14 (Apr 14, 2021, 00:00 to Apr 14, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

5labelled major or critical

21vendors with a new incident

5still open from earlier days

By vendor label: Critical 2 · Major 3 · Minor 17 · No impact listed 7 · 12 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
ngrok	JP region outage	Critical	18:00	20:44 (2.7 h)	resolved
Elastic Cloud	Unable to create clusters in azure-eastus	Critical	22:14	Apr 15, 2021, 03:15 (5.0 h)	resolved
Doppler	CLI Tokens Authentication Issues	Major	04:38	05:44 (1.1 h)	resolved
Stream (GetStream)	Increased error rate on Chat API	Major	06:59	05:30 (-89 min)	resolved
Gusto	Customers may be unable to apply for new Gusto managed benefits at this time.	Major	22:06	23:15 (1.1 h)	resolved
Mux	Elevated error rates starting live streams using rtmps://global-live.mux.com	Minor	09:00	09:00 (0 min)	resolved
Twilio	SMS Delivery Delays to Russia Beeline over Alphanumeric Sender ID	Minor	10:37	16:07 (5.5 h)	resolved
Xero	Xero Community page - Users are unable to access the Xero Community page	Minor	11:19	13:09 (1.8 h)	resolved
Optimizely	Search & Navigation Incident - US Region (USEA01)	Minor	11:34	14:48 (3.2 h)	resolved
Mixpanel	Temporary Data Ingestion Impacting Group Profiles	Minor	12:29	21:37 (9.1 h)	resolved
Twilio	SMS Delivery Delays to CTBC Network in Brazil	Minor	13:17	Apr 15, 2021, 02:29 (13 h)	resolved
Elastic Cloud	Potential impact when creating new general purpose deployments	Minor	13:34	15:27 (1.9 h)	resolved
Bitbucket	Performance Degradation with GIT Operations using SSH	Minor	14:19	15:27 (1.1 h)	resolved
Twilio	SMS Delivery Delays To Indonesia Telkomsel	Minor	16:56	Apr 15, 2021, 00:24 (7.5 h)	resolved
Amplitude	Web Reporting Intermittent Slow Performance and Errors	Minor	17:22	21:40 (4.3 h)	resolved
JFrog	Degraded performance in AWS USW2	Minor	17:33	Apr 16, 2021, 19:32 (2 d)	resolved
MessageBird (Bird)	Delays on Whatsapp inbound and outbound messages for small part of the traffic.	Minor	17:46	21:08 (3.4 h)	resolved
Optimizely	Search & Navigation Incident - US Region (USEA01)	Minor	18:38	Apr 15, 2021, 02:16 (7.6 h)	resolved
Sinch	Delivery Issues Bolivia - Tigo	Minor	20:29	Apr 15, 2021, 19:05 (23 h)	resolved
Twilio	SMS Delivery Delays to Claro Network in Dominican Republic	Minor	21:14	Apr 15, 2021, 01:53 (4.7 h)	resolved
Twilio	SMS Delivery Delays to Peru Claro	Minor	22:54	Apr 15, 2021, 02:46 (3.9 h)	resolved
New Relic	Explorer UI Delays for US Region	Minor	23:01	23:23 (22 min)	resolved
Twilio	Inbound SMS Failures to Brazilian Short Codes.	No impact listed	02:01	02:09 (8 min)	resolved
Box	Issues with accessing Box.com	No impact listed	11:30	11:30 (0 min)	resolved
Lightstep (ServiceNow Cloud Observability)	Elevated errors and latency receiving spans for customers using the shared pool	No impact listed	15:05	15:35 (30 min)	resolved
Render	Deploy timeouts in Frankfurt region.	No impact listed	15:53	15:53 (0 min)	resolved
Lever	Lever Hire outage	No impact listed	16:00	16:00 (0 min)	resolved
Wasabi	Google Chrome displays a warning when accessing the domain 's3.wasabisys.com'	No impact listed	16:11	Apr 15, 2021, 19:33 (27 h)	resolved
Twilio	Packet Loss in US-WEST-2 Region Impacting Voice Traffic	No impact listed	16:38	16:38 (0 min)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Partner Certification Workflow	Critical	Apr 8, 2021, 22:30	Apr 28, 2021, 14:53 (20 d)	resolved
Mapbox	Incomplete static, raster and vector tiles	Major	Apr 7, 2021, 01:18	Apr 19, 2021, 19:40 (13 d)	resolved
Red Hat (incl. Quay.io)	Red Hat Jira indexes are out of sync causing issues with searching	Major	Apr 13, 2021, 15:02	00:52 (9.8 h)	resolved
LaunchDarkly	OAuth authentication flow is broken	Major	Apr 13, 2021, 22:37	01:22 (2.8 h)	resolved
Iterable	Workflow incorrectly processing users with nested objects.	Minor	Apr 13, 2021, 19:55	03:54 (8.0 h)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	02:00	10:00 (8.0 h)	resolved
Scaleway	[Scheduled] [DC3] Router upgrade on Room 4-3	Maintenance	03:05	05:00 (1.9 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - ATL Data Center	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Sprint US	Maintenance	04:00	13:00 (9.0 h)	resolved
Braze	[Scheduled] US-01 Database Maintenance	Maintenance	05:00	09:00 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US1 Site	Maintenance	08:00	11:00 (3.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign for Salesforce v4.23 Push Upgrade (Production Orgs)	Maintenance	12:00	13:30 (1.5 h)	resolved
Scaleway	[Scheduled] [DOMAINS] Services Maintenance	Maintenance	13:01	14:00 (59 min)	resolved
DNSimple	[Scheduled] Scheduled Production maintenance	Maintenance	18:02	18:33 (31 min)	resolved
Sinch	Sinch Operator Notification - Sprint US	Maintenance	19:19	Apr 24, 2021, 14:09 (10 d)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:01	Apr 15, 2021, 00:00 (4.0 h)	resolved
Braze	[Scheduled] EU-01 Database Maintenance	Maintenance	22:00	Apr 15, 2021, 02:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: ngrok, Elastic Cloud, Doppler, Stream (GetStream), Gusto, Mux, Twilio, Xero, Optimizely, Mixpanel, Bitbucket, Amplitude.

Cite this

29 vendor-reported incidents started on 2021-04-14 (UTC) across 21 vendors, 5 labelled major or critical by the vendor.

Title: Outages on April 14, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-14 00:00 UTC
URL: https://rewindex.com/outages/2021-04-14

All days Outage events Markdown