Outages by dayApril 27, 2021

Outages on April 27, 2021

UTC day 2021-04-27 (Apr 27, 2021, 00:00 to Apr 27, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

7labelled major or critical

22vendors with a new incident

8still open from earlier days

By vendor label: Critical 3 · Major 4 · Minor 15 · No impact listed 4 · 7 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	05:27	05:41 (14 min)	resolved
Maven Central	search.maven.org is down	Critical	05:51	06:00 (9 min)	resolved
Coda	Problems with loading docs	Critical	18:02	18:18 (16 min)	resolved
ngrok	Partial outage in the US region	Major	00:09	01:32 (1.4 h)	resolved
MessageBird (Bird)	Conversations API - messages not getting delivered (Channels unavailable)	Major	08:35	12:18 (3.7 h)	resolved
Dialpad	Inbound call failures in Canada	Major	15:02	18:09 (3.1 h)	resolved
Bandwidth	Possible Inbound call failures for Canadian numbers & Canada Porting Delays	Major	15:34	Apr 28, 2021, 16:28 (25 h)	resolved
New Relic	Alerts Delays & UI Irregularities for US Region	Minor	00:26	01:26 (1.0 h)	resolved
Twilio	Inbound Call Failures to Twilio Colombia (Bogota D.C) Phone Numbers	Minor	02:51	05:06 (2.3 h)	resolved
Logz.io	Log ingestion delay in eu-central-1 region	Minor	07:43	07:59 (16 min)	resolved
RevenueCat	Data quality issues on webhooks and events	Minor	10:45	10:45 (0 min)	resolved
Bandwidth	Potential Off-Net Porting delays	Minor	13:15	19:55 (6.7 h)	resolved
MessageBird (Bird)	WhatsApp media upload delays	Minor	14:02	20:25 (6.4 h)	resolved
Opsgenie	Bamboo settings page is not displayed in web application	Minor	14:15	14:54 (39 min)	resolved
Twilio	Authy/Verify SMS Delivery Delays to Multiple Destinations	Minor	15:25	20:13 (4.8 h)	resolved
LaunchDarkly	Flag insights data is delayed	Minor	15:41	23:41 (8.0 h)	resolved
Plivo	Inbound call failure towards Canada phone numbers	Minor	15:47	Apr 28, 2021, 16:30 (25 h)	resolved
Monday.com	Investigating issues with our Subitems	Minor	17:49	18:34 (45 min)	resolved
Vanta	404 error on reports page	Minor	18:30	19:12 (42 min)	resolved
Iterable	API 5xx errors	Minor	19:06	23:52 (4.8 h)	resolved
Box	[Minor] Issue With Uploads, Downloads and API	Minor	21:08	Apr 28, 2021, 01:23 (4.3 h)	resolved
BigCommerce	Search Features issue	Minor	22:50	23:06 (16 min)	resolved
Sinch	Sinch Service Notification - REST API, CA	No impact listed	09:21	09:21 (0 min)	resolved
Mailjet	SMS send requests returning errors	No impact listed	12:48	13:51 (1.1 h)	resolved
Aptible	Codecov Bash Uploader Compromise	No impact listed	13:51	13:51 (0 min)	resolved
InfluxData (InfluxDB Cloud)	Transient API unavailability in GCP US-Central Region	No impact listed	14:47	14:47 (0 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[WEBHOSTING] Platform issue	Major	Apr 26, 2021, 14:19	Apr 28, 2021, 14:13 (48 h)	resolved
Sinch	Delivery Issue Pakistan - Jazz	Major	Apr 26, 2021, 20:14	00:57 (4.7 h)	resolved
Scaleway	[SCW] Block volumes stuck in hotsyncing	Minor	Apr 22, 2021, 06:58	13:22 (5 d)	resolved
Klaviyo	Elevated Hard Bounce Rates on Apple Inboxes	Minor	Apr 26, 2021, 13:50	Apr 28, 2021, 13:05 (47 h)	resolved
Iterable	Increase email bounce rate for Apple domains.	Minor	Apr 26, 2021, 18:17	Apr 28, 2021, 19:35 (2 d)	resolved
Twilio	Outbound SMS Delivery Delay to Jazz (Mobilink and Warid Telecom) Network in Pakistan	Minor	Apr 26, 2021, 20:47	01:18 (4.5 h)	resolved
MongoDB Atlas	MongoDB Atlas: Capacity constrained for M10 and M20 in Azure Europe West and UK South	No impact listed	Apr 23, 2021, 16:38	13:06 (4 d)	resolved
Mux	Incomplete data returned for the Delivery Usage API	No impact listed	Apr 26, 2021, 17:33	10:00 (16 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	02:00	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Cellular	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] [SSL Certificate Renewal and Installation] WhatsApp EU API Gateway - 27th April 2021 @ 8:00-9:00 UTC	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] [SSL Certificate Renewal and Installation] WhatsApp US API Gateway - 27th April 2021 @ 10:00-11:00 UTC	Maintenance	10:02	11:00 (58 min)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	19:00	23:00 (4.0 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	Apr 28, 2021, 05:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Coda, ngrok, MessageBird (Bird), Dialpad, Bandwidth, New Relic, Twilio, Logz.io, RevenueCat, Opsgenie, LaunchDarkly.

Cite this

26 vendor-reported incidents started on 2021-04-27 (UTC) across 22 vendors, 7 labelled major or critical by the vendor.

Title: Outages on April 27, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-27 00:00 UTC
URL: https://rewindex.com/outages/2021-04-27

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