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CompaniesMessageBird (Bird)Monthly reportsApril 2021

MessageBird (Bird) in April 2021: incidents, uptime and changes

22incidents posted
2labelled major or critical
99.34%free of major/critical
95.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 41 min, incident time 29 h 13 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 13 · No impact listed 7

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Inbound Voice traffic experiencing intermittent issuesCritical58 minresolved04-12
Conversations API - messages not getting delivered (Channels unavailable)Major3.7 hresolved04-27

Other incidents 20

IncidentImpactStartedDurationStatusDay
SMS service is experiencing delaysMinor23 minresolved04-01
Voice traffic in Asia and USA experiencing higher latenciesMinor26 minresolved04-02
Delay in SMS deliveryMinor13 minresolved04-07
Issues with sending and receiving Facebook Messenger messagesNo impact listed27 minresolved04-08
Delays processing SMSNo impact listed0 minresolved04-09
Problems providing statistics about the Abandoned Cart productNo impact listed3.7 hresolved04-10
Conversations channel Line: Incoming media messages have been affectedNo impact listed0 minresolved04-13
Delays on Whatsapp incoming and outgoing messagesMinor1.3 hresolved04-13
Delays on Whatsapp inbound and outbound messages for small part of the traffic.Minor3.4 hresolved04-14
Issue with Flows not being completed after an Inbox ticket is closed.Minor4.0 hresolved04-16
Twitter messages instabilityMinor1.1 hresolved04-17
Twitter messages instabiltyMinor46 minresolved04-17
Delays processing messages on specific whatsapp conversations channelsMinor2.0 hresolved04-20
Delays in a small portion of outbound SMS trafficNo impact listed1 minresolved04-23
Inbox tags display impairedMinor49 minresolved04-23
Issues on the Programmable APINo impact listed0 minresolved04-26
WhatsApp media upload delaysMinor6.4 hresolved04-27
Timeouts on Inbox UIMinor2.7 hresolved04-29
Problems processing whatsapp media messagesMinor1.0 hresolved04-29
Login with Facebook not workingNo impact listed13 hresolved04-30

Maintenance 7

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Cite this

MessageBird (Bird) posted 22 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in April 2021
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2021/04

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