CompaniesMessageBird (Bird)Monthly reportsMarch 2021
MessageBird (Bird) in March 2021: incidents, uptime and changes
Vendor-reported outage time 8 h 46 min, incident time 11 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 3 · Major 2 · Minor 3 · No impact listed 8
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Omnichannel chat widget is not available | Critical | 35 min | resolved | 03-10 | |
| Dashboard not available | Critical | 13 min | resolved | 03-17 | |
| Issues with sending and receiving WhatsApp messages | Critical | 1.4 h | resolved | 03-19 | |
| Issues with log in with email and password (Dashboard) | Major | 8 min | resolved | 03-04 | |
| WeChat service issue | Major | 6.4 h | resolved | 03-18 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Currently experiencing issues with Inbox | No impact listed | 41 min | resolved | 03-03 | |
| SMS delivery delays | No impact listed | 35 min | resolved | 03-04 | |
| Whatsapp experiencing issues with incoming media messages delivery. | No impact listed | 5.4 h | resolved | 03-05 | |
| increased errors processing multimedia messages for whatsapp | No impact listed | 1.4 h | resolved | 03-09 | |
| Issues Conversations | No impact listed | 0 min | resolved | 03-12 | |
| SMS delivery delays | No impact listed | 1.9 h | resolved | 03-15 | |
| Programmable API errors fetching conversations and messages | No impact listed | 43 min | resolved | 03-15 | |
| Conversation API experiencing a high error rate | Minor | 1.3 h | resolved | 03-26 | |
| Delays on SMS message processing | Minor | 33 min | resolved | 03-30 | |
| Delays on sending and receiving WhatsApp messages | Minor | 1.2 h | resolved | 03-31 | |
| Delays delivering SMS | No impact listed | 29 min | resolved | 03-31 |
Maintenance 6
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Cite this
MessageBird (Bird) posted 16 status incidents in March 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in March 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/03