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CompaniesMessageBird (Bird)Monthly reportsMarch 2021

MessageBird (Bird) in March 2021: incidents, uptime and changes

16incidents posted
5labelled major or critical
98.82%free of major/critical
98.40%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 46 min, incident time 11 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 2 · Minor 3 · No impact listed 8

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Omnichannel chat widget is not availableCritical35 minresolved03-10
Dashboard not availableCritical13 minresolved03-17
Issues with sending and receiving WhatsApp messagesCritical1.4 hresolved03-19
Issues with log in with email and password (Dashboard)Major8 minresolved03-04
WeChat service issueMajor6.4 hresolved03-18

Other incidents 11

IncidentImpactStartedDurationStatusDay
Currently experiencing issues with InboxNo impact listed41 minresolved03-03
SMS delivery delaysNo impact listed35 minresolved03-04
Whatsapp experiencing issues with incoming media messages delivery.No impact listed5.4 hresolved03-05
increased errors processing multimedia messages for whatsappNo impact listed1.4 hresolved03-09
Issues ConversationsNo impact listed0 minresolved03-12
SMS delivery delaysNo impact listed1.9 hresolved03-15
Programmable API errors fetching conversations and messagesNo impact listed43 minresolved03-15
Conversation API experiencing a high error rateMinor1.3 hresolved03-26
Delays on SMS message processingMinor33 minresolved03-30
Delays on sending and receiving WhatsApp messagesMinor1.2 hresolved03-31
Delays delivering SMSNo impact listed29 minresolved03-31

Maintenance 6

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Cite this

MessageBird (Bird) posted 16 status incidents in March 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in March 2021
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2021/03

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