Outages by dayMarch 19, 2021

Outages on March 19, 2021

UTC day 2021-03-19 (Mar 19, 2021, 00:00 to Mar 19, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started

9labelled major or critical

18vendors with a new incident

9still open from earlier days

By vendor label: Critical 5 · Major 4 · Minor 7 · No impact listed 8 · 8 maintenance

Incidents started this day 24

Vendor	Incident	Impact	Started	Resolved	Status
New Relic	UI Unavailable for US & EU Regions	Critical	00:56	02:33 (1.6 h)	resolved
Netlify	Origin and API issues	Critical	07:46	08:31 (45 min)	resolved
Twilio	Sending and Receiving Messages via WhatsApp Business API Unavailable	Critical	17:36	19:19 (1.7 h)	resolved
MessageBird (Bird)	Issues with sending and receiving WhatsApp messages	Critical	17:51	19:16 (1.4 h)	resolved
Gorgias	Instagram is experiencing issues, impacting the reception of new comments in Gorgias	Critical	18:24	19:03 (39 min)	resolved
Amplitude	Issue Loading Amplitude.com	Major	00:26	03:37 (3.2 h)	resolved
Scaleway	[Webhosting] cPanel platform unavailability	Major	11:59	Mar 21, 2021, 12:25 (2 d)	resolved
Dropbox	Dropbox Help Center and Blog are down	Major	15:50	16:46 (56 min)	resolved
Gusto	Some customers may be experiencing issues with their Gusto Debit Card. Transactions may be declined.	Major	17:12	18:47 (1.6 h)	resolved
Bunny.net	Increased number of upload errors	Minor	07:00	12:02 (5.0 h)	resolved
Smartsheet	New Update Refresh Request	Minor	11:16	14:43 (3.5 h)	resolved
Linode (Akamai)	Connectivity Issue - Atlanta	Minor	12:06	20:02 (7.9 h)	resolved
Box	[Minor] Some Uploads and Downloads Slower Than Expected	Minor	14:21	21:13 (6.9 h)	resolved
Sinch	Sinch Operator Notification - T-Mobile US	Minor	19:20	21:48 (2.5 h)	resolved
Opsgenie	Execution delay for ServiceNowV3 integration outgoing events	Minor	20:13	20:49 (36 min)	resolved
Bandwidth	Lumen Porting Delays	Minor	22:45	Mar 20, 2021, 19:17 (21 h)	resolved
Xero	Scheduled Xero system maintenance	No impact listed	00:29	Mar 21, 2021, 07:30 (2 d)	resolved
Optimizely	PaaS Portal - Azure Key Vault Intermittent Issue	No impact listed	00:51	04:38 (3.8 h)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	03:22	03:32 (10 min)	resolved
Amplitude	Amplitude Website Outage	No impact listed	12:30	18:46 (6.3 h)	resolved
Twilio	Agent HTTP Inbound Local Lookup Cache for Imp Public Cloud Became out of Sync	No impact listed	12:46	12:46 (0 min)	resolved
Twilio	One-Way Audio on Outbound Calls	No impact listed	18:39	19:49 (1.2 h)	resolved
Twilio	SMS Delivery Delays from a Subset of Twilio Short Code Numbers to the T-Mobile Network	No impact listed	19:04	19:04 (0 min)	resolved
Twilio	SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to the T-Mobile Network	No impact listed	21:41	Mar 20, 2021, 00:05 (2.4 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Appcues Data Out Integration Sync Latency	Major	Mar 17, 2021, 18:01	Mar 22, 2021, 20:53 (5 d)	resolved
Mux	Incomplete Historical Metrics	Major	Mar 18, 2021, 10:33	02:08 (16 h)	resolved
Mixpanel	Degraded API Performance Impacting Reports for a Subset of Projects	Major	Mar 18, 2021, 12:57	19:36 (31 h)	resolved
Sinch	Service Notification - Dashboard	Minor	Mar 17, 2021, 16:11	21:25 (2 d)	resolved
Sinch	Connectivity Issues - Google Voice and C-Spire US	Minor	Mar 18, 2021, 12:56	Mar 22, 2021, 13:07 (4 d)	resolved
Box	[Minor] Issue With SSO Logins	Minor	Mar 18, 2021, 13:25	17:41 (28 h)	resolved
Twilio	Emergency Services Enablement on Elastic SIP Trunking is Failing	Minor	Mar 18, 2021, 18:25	02:05 (7.7 h)	resolved
Webflow	Form Submission Notification Sending Failures	Minor	Mar 18, 2021, 22:10	23:24 (25 h)	resolved
Bandwidth	Raleigh, NC- Weather Statement	No impact listed	Mar 18, 2021, 13:14	00:05 (11 h)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Upcoming scheduled maintenance to Visual Insights and Data Warehouse Sync	Maintenance	00:00	05:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 526 - Fort Smith, AR	Maintenance	05:00	11:00 (6.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - US-Central (Dallas)	Maintenance	05:00	08:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards US & Canada phone numbers	Maintenance	06:00	13:00 (7.0 h)	resolved
Grafana Cloud	[Scheduled] Worldping Database Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Grafana Cloud: Synthetic Monitoring Database Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance Room 1 - Racks B36, B38, B39, B40, B41	Maintenance	16:04	not resolved	unknown
Scaleway	[Scheduled] [DC5] Scheduled maintenance Room 1 - Racks B42, B43, B44, B45, B46	Maintenance	16:05	not resolved	unknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: New Relic, Netlify, Twilio, MessageBird (Bird), Gorgias, Amplitude, Scaleway, Dropbox, Gusto, Bunny.net, Smartsheet, Linode (Akamai).

Cite this

24 vendor-reported incidents started on 2021-03-19 (UTC) across 18 vendors, 9 labelled major or critical by the vendor.

Title: Outages on March 19, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-03-19 00:00 UTC
URL: https://rewindex.com/outages/2021-03-19

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