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Twilio: Sending and Receiving Messages via WhatsApp Business API Unavailable

Impact: criticalStatus: resolvedStarted Resolved (1.7 h)1 updateSource: status.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are no longer experiencing issues sending and receiving messages via the WhatsApp Business API and Facebook Messenger. Message requests queued during the incident has now been processed. Most messages were delayed, with a small subset of outbound messages failed. The system is operating normally, and the incident is now closed.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab). Twilio profile · Recent Twilio incidents · Markdown · JSON