SMS Delivery Failures to Movistar Chile MinorMar 1, 2021, 02:27 2.6 h resolved 03-01 Inbound Call Failures to a Subset of Twilio Austria Phone Numbers MinorMar 1, 2021, 09:04 5.1 h resolved 03-01 SMS Delivery Delays to Egypt Multiple Networks MinorMar 2, 2021, 09:19 5.7 h resolved 03-02 Automated Alert: Minimal Customer Impact No impact listedMar 2, 2021, 19:08 9 min resolved 03-02 SMS Delivery Status Delays when sending to T-Mobile on Toll-Free No impact listedMar 2, 2021, 20:00 0 min resolved 03-02 Call Recordings Display Invalid URL on Callbacks No impact listedMar 2, 2021, 20:21 7.0 h resolved 03-02 Unable to Log into Twilio Console No impact listedMar 2, 2021, 22:00 0 min resolved 03-02 Error 500 from Video API Service No impact listedMar 2, 2021, 23:30 0 min resolved 03-02 Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up MinorMar 3, 2021, 01:52 3.4 h resolved 03-03 SMS Delivery Failures to United Kingdom Virgin Mobile MinorMar 3, 2021, 12:59 1.9 h resolved 03-03 SMS Delivery Delays to Venezuela Movilnet Network MinorMar 3, 2021, 18:17 30 h resolved 03-03 SMS Delivery Delays Sending to Bolivia Entel Network MinorMar 3, 2021, 18:42 3.4 h resolved 03-03 SMS Delivery Delays Sending to Israel Orange Network MinorMar 4, 2021, 15:50 4.7 h resolved 03-04 SMS Delivery Delays and Failures to Chile Movistar MinorMar 4, 2021, 22:59 2.7 h resolved 03-04 Caller Name Lookups Failing via Console and API MinorMar 5, 2021, 14:59 1.0 h resolved 03-05 Automated Alert: Minimal Customer Impact No impact listedMar 5, 2021, 17:09 40 min resolved 03-05 SMS Delivery Delays Over Mexico TelCel(334-020) MinorMar 5, 2021, 22:11 2.8 h resolved 03-05 Delay in Processing Billing for Super SIM and Programmable Wireless MinorMar 6, 2021, 05:25 1.4 h resolved 03-06 Automated Alert: No Customer Impact No impact listedMar 6, 2021, 05:58 19 min resolved 03-06 SMS Delivery Delays to Grameenphone Bangladesh MinorMar 6, 2021, 11:05 1.9 h resolved 03-06 SMS Delivery Delays Over Ooredoo network (419-03) in Kuwait MinorMar 6, 2021, 18:56 3.1 h resolved 03-06 SMS Delivery Failures on Airtel Nigeria (621-20) MinorMar 7, 2021, 11:36 1.7 h resolved 03-07 Usage and Billing Report Delays for Programmable Wireless MinorMar 7, 2021, 16:39 16 h resolved 03-07 Connectivity Issues with AU1 Region MinorMar 7, 2021, 17:36 1.3 h resolved 03-07 SMS Delivery Delays and Failures on Lebanon Alfa Network MinorMar 8, 2021, 12:47 29 h resolved 03-08 SMS Delivery Failures on Telekom Network Ltd, Malawi MinorMar 8, 2021, 13:12 2.2 h resolved 03-08 On Call Engineers are Investigating an issue with SMS No impact listedMar 8, 2021, 16:31 40 min resolved 03-08 SMS Delivery Failures to and from a Subset of ported Twilio US Long Codes MinorMar 8, 2021, 19:04 4.1 h resolved 03-08 SMS Delays Sending to Orange CI Network, Ivory Cost MinorMar 8, 2021, 20:12 5.2 h resolved 03-08 Devices using Super SIM may experience connectivity issues in Australia on 3G MinorMar 8, 2021, 20:52 1.3 h resolved 03-08 Outbound SMS Delivery Failure to Israel MinorMar 8, 2021, 22:22 6.8 h resolved 03-08 SMS Delivery Failures To and From a Subset of Ported Twilio US Long Codes MinorMar 8, 2021, 23:23 4.8 h resolved 03-08 On Call Engineers are Investigating SMS Delivery Delay Over USA Verizon No impact listedMar 8, 2021, 23:25 53 min resolved 03-08 SMS Delivery Delays to a Small Subset of Sprint and ACG Numbers From Twilio Short Codes MinorMar 9, 2021, 06:37 2.9 h resolved 03-09 Super SIM Customers May Experience Connectivity Issues on 2G/3G MinorMar 10, 2021, 01:08 40 h resolved 03-10 SMS Delivery Delays to KPN Telecom Netherlands MinorMar 10, 2021, 07:56 3.3 h resolved 03-10 Some Programmable Wireless SIMs in Italy May be Unable to Connect MinorMar 10, 2021, 08:30 32 h resolved 03-10 SMS Delivery Delays to Tigo Network in Senegal MinorMar 10, 2021, 22:34 16 h resolved 03-10 SMS Delivery Receipt Delay To Airtel Ghana MinorMar 11, 2021, 00:53 3.8 h resolved 03-11 SMS Delivery Failure to Avea in Turkey MinorMar 11, 2021, 01:25 2.1 h resolved 03-11 SMS Delivery Delays to US Verizon Network via Toll-free Numbers MinorMar 11, 2021, 05:07 4.6 h resolved 03-11 SMS Delivery Delays to Vodafone UK MinorMar 11, 2021, 06:43 4.9 h resolved 03-11 SMS Delivery Delays When Sending to Verizon US from Twilio Short Codes MinorMar 11, 2021, 10:47 2.8 h resolved 03-11 SIP Trunking Call Logs were Delayed No impact listedMar 11, 2021, 23:17 0 min resolved 03-11 SMS Delivery Delays and Failures to MTN Network in Some Countries MinorMar 12, 2021, 00:48 6.0 h resolved 03-12 SMS Delivery Delay to Nigeria MinorMar 12, 2021, 00:55 1.3 h resolved 03-12 SMS Delivery Failures to Telkom Kenya No impact listedMar 12, 2021, 09:55 0 min resolved 03-12 SMS Delivery Failures and Delays to Airtel India MinorMar 12, 2021, 12:17 4.3 h resolved 03-12 Flex Connectivity Issues No impact listedMar 12, 2021, 18:16 1.1 h resolved 03-12 SMS Delivery Failure Towards Orange Network (630-086) and (630-089) in Congo MinorMar 12, 2021, 21:25 3.1 h resolved 03-12 SMS Delivery Delay to Bell Mobility (302-610) in Canada MinorMar 12, 2021, 23:17 4.4 h resolved 03-12 MMS Delivery Report Delays When Sending to T-Mobile USA for a Subset of Twilio Short Codes MinorMar 13, 2021, 00:17 1.7 h resolved 03-13 SMS Delivery Delays When Sending to El-Salvador Digicel (706-02) MinorMar 13, 2021, 00:55 26 h resolved 03-13 SMS delivery failures to Guyana DigiCel Network (738-01) MinorMar 13, 2021, 14:22 12 h resolved 03-13 SMS Delivery Delays to AT&T US(311-180) (310-16) MinorMar 13, 2021, 18:37 1.7 h resolved 03-13 SMS Delivery Delays to Pakistan Mobilink Network and Jazz (Warid Telecom) MinorMar 13, 2021, 19:03 18 h resolved 03-13 SMS Delivery Issues to Zain Network Sudan(634-01) MinorMar 13, 2021, 19:26 8.3 h resolved 03-13 SMS Delivery Report Delays when sending to Airtel Ghana MinorMar 13, 2021, 22:55 7.3 h resolved 03-13 Delay in SMS Delivery from a Subset of Local UK Twilio Numbers to Multiple UK Networks MinorMar 14, 2021, 08:21 5.5 h resolved 03-14 High Latency for Flex API No impact listedMar 14, 2021, 14:21 0 min resolved 03-14 Infrequent Instability with Flex API No impact listedMar 14, 2021, 16:30 23 h resolved 03-14 SMS Delivery Delays to Brazil Claro Network MinorMar 14, 2021, 20:44 5.2 h resolved 03-14 SMS Delivery Delays to Ghana Airtel MinorMar 14, 2021, 23:21 26 min resolved 03-14 Emergency Services Enablement on Elastic SIP Trunking is Failing MinorMar 15, 2021, 01:42 6.9 h resolved 03-15 Super SIM Network Connectivity Issues MinorMar 15, 2021, 13:00 7.0 h resolved 03-15 Trunking Call Logs Issues MinorMar 15, 2021, 16:21 1.7 h resolved 03-15 Issue with Twilio Account Portal MinorMar 16, 2021, 07:21 1.1 h resolved 03-16 SMS Delivery Failures on Telekom Networks Malawi Ltd MinorMar 16, 2021, 07:45 1.7 h resolved 03-16 Intermittent Errors when Provisioning Phone Numbers MinorMar 16, 2021, 09:10 18 h resolved 03-16 SMS Delivery Delays to the Netherlands MinorMar 16, 2021, 15:13 2.9 h resolved 03-16 On Call Engineers are Investigating No impact listedMar 16, 2021, 17:05 22 min resolved 03-16 SMS Delivery Delays to the Sudan MinorMar 16, 2021, 18:18 6.4 h resolved 03-16 Flex Insights Latency Impacting Agents Tab and Historical Reporting MinorMar 16, 2021, 20:05 5.0 h resolved 03-16 SMS Delivery Failures Over the Orange Network in the Democratic Republic of the Congo MinorMar 16, 2021, 21:24 3.2 h resolved 03-16 SMS Delivery Failures To and From a Subset of US Long Codes and Short Codes MinorMar 17, 2021, 05:51 1.2 h resolved 03-17 SMS Delivery Failures and Delays on Nigeria Airtel MinorMar 17, 2021, 12:38 1.1 h resolved 03-17 On Call Engineers are Investigating an Issue with SMS Routing of Hosted Numbers No impact listedMar 17, 2021, 14:49 7 min resolved 03-17 SMS Delivery Reports Delays to Egypt Vodafone Network MinorMar 17, 2021, 14:59 1.4 h resolved 03-17 Console Regulatory Information Tab on Console Phone Numbers Instance Page Not Displaying Information MinorMar 17, 2021, 16:20 1.3 h resolved 03-17 SMS Message Delivery Report Delays to AT&T Network in the US from Toll Free Numbers MinorMar 17, 2021, 19:52 3.7 h resolved 03-17 SMS Delivery Delays to Bmobile Network in Trinidad and Tobago (374-12) MinorMar 17, 2021, 21:10 17 h resolved 03-17 81021 Errors on Studio Flows Using Autopilot Widget MinorMar 18, 2021, 17:42 1.9 h resolved 03-18 Incorrect timestamps on Calls and Missing Voice Insights Data No impact listedMar 18, 2021, 18:02 0 min resolved 03-18 Emergency Services Enablement on Elastic SIP Trunking is Failing MinorMar 18, 2021, 18:25 7.7 h resolved 03-18 Debugger Events not Delivered No impact listedMar 18, 2021, 19:09 0 min resolved 03-18 On Call Engineers are Investigating No impact listedMar 19, 2021, 03:22 10 min resolved 03-19 Agent HTTP Inbound Local Lookup Cache for Imp Public Cloud Became out of Sync No impact listedMar 19, 2021, 12:46 0 min resolved 03-19 One-Way Audio on Outbound Calls No impact listedMar 19, 2021, 18:39 1.2 h resolved 03-19 SMS Delivery Delays from a Subset of Twilio Short Code Numbers to the T-Mobile Network No impact listedMar 19, 2021, 19:04 0 min resolved 03-19 SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to the T-Mobile Network No impact listedMar 19, 2021, 21:41 2.4 h resolved 03-19 SMS Delivery Delays to Etisalat Egypt MinorMar 20, 2021, 08:20 4.3 h resolved 03-20 SMS Delivery Delays to Nigeria Airtel Network MinorMar 20, 2021, 12:36 3.3 h resolved 03-20 SMS Delivery Delays to Egypt Etisalat Network MinorMar 20, 2021, 16:29 6.0 h resolved 03-20 SMS Delivery Delays to Bangladesh Banglalink Network MinorMar 20, 2021, 20:34 19 h resolved 03-20 SMS Delivery Failures on Airtel MinorMar 21, 2021, 20:36 9.2 h resolved 03-21 SMS Delivery Failures to Turkey's Turkcell Network (286-01) from Unregistered Sender IDs MinorMar 22, 2021, 12:01 2.0 h resolved 03-22 Debugger Delays for a Subset of Twilio Customers MinorMar 22, 2021, 15:01 7.7 h resolved 03-22 SMS Delivery Delays to Fido and Rogers in Canada MinorMar 22, 2021, 19:09 16 h resolved 03-22 SMS Delivery Delays to Banglalink in Bangladesh MinorMar 22, 2021, 23:09 5.3 h resolved 03-22 SMS Delivery Delays for a Small Subset of Phone Numbers in US Cellular Network MinorMar 23, 2021, 06:07 3.8 h resolved 03-23 SMS Delivery Failures to Brazil's TIM Network from Twilio Local Brazilian Long Codes MinorMar 23, 2021, 07:55 19 h resolved 03-23 Subset of Programmable Video Customers Experiencing 53401 Errors and Unable to Connect to Rooms No impact listedMar 23, 2021, 13:58 0 min resolved 03-23 Reported Alert: Minimal Customer Impact No impact listedMar 23, 2021, 15:57 6 min resolved 03-23 On Call Engineers are Investigating MinorMar 23, 2021, 21:47 27 min resolved 03-23 Missing Voice Call Request Information in Twilio Console Request Inspector MinorMar 23, 2021, 21:53 1.2 h resolved 03-23 Incorrect Timestamps on Calls and Missing Voice Insights Data No impact listedMar 23, 2021, 22:37 0 min resolved 03-23 Undelivered Outbound Toll Free MMS Messages MinorMar 23, 2021, 23:35 1.0 h resolved 03-23 SMS Delivery Failures on CTBC Cellular in Brazil MinorMar 24, 2021, 00:06 3.8 h resolved 03-24 SMS Delivery Failures on Telenor Pakistan MinorMar 24, 2021, 00:45 5.7 h resolved 03-24 SMS Delivery Delays to Grameenphone Bangladesh MinorMar 24, 2021, 04:08 2.5 h resolved 03-24 A Subset of Mobile Originated Commands from Super SIM are Incorrectly Marked as Failed MinorMar 24, 2021, 15:43 41 min resolved 03-24 SMS Message Delivery Report Delays to the US Sprint Network from Twilio Short Codes and Inbound SMS Message Failures from US Sprint to Twilio Short Codes MinorMar 24, 2021, 16:33 27 h resolved 03-24 Twilio Verify Logs are not Viewable in the Console for a Subset of Customers MinorMar 24, 2021, 22:14 1.3 h resolved 03-24 SMS Delivery Failures and Delays to Nigeria's Airtel Network for a Subset of Customers MinorMar 25, 2021, 16:23 3.1 h resolved 03-25 Media Fetches from Api.twilio.com Resources Failing for a Subset of Customers MinorMar 25, 2021, 16:56 7.9 h resolved 03-25 Credit Cards Incorrectly Declining for a Subset of Customers MinorMar 25, 2021, 17:15 11 h resolved 03-25 On Call Engineers are Investigating MinorMar 25, 2021, 19:47 17 min resolved 03-25 Missing Messaging Service IDs in Inbound SMS for a Subset of Customers MinorMar 25, 2021, 22:10 2.4 h resolved 03-25 API Calls to Delete Call Resources Resulted in HTTP 500 Errors MinorMar 26, 2021, 00:06 46 min resolved 03-26 On Call Engineers are Investigating No impact listedMar 26, 2021, 03:28 40 min resolved 03-26 SMS Delivery Delays to Thailand DTAC MinorMar 26, 2021, 11:10 2.5 h resolved 03-26 Automated Alert: Minimal Customer Impact MinorMar 26, 2021, 14:44 23 min resolved 03-26 SMS Delivery Delays to the Congo Orange Network for a Subset of Customers MinorMar 26, 2021, 15:06 3.6 h resolved 03-26 SMS Delivery Delays to the US T-Mobile Network from a Subset of Twilio Short Codes MinorMar 26, 2021, 16:55 2.2 h resolved 03-26 Intermittent Packet Loss with Media Stream WebSockets API for a Subset of Customers MinorMar 26, 2021, 18:54 2 d resolved 03-26 Packet Loss on SIP and Trunking Calls No impact listedMar 26, 2021, 19:11 1.5 h resolved 03-26 Automated Alert: Minimal Customer Impact MinorMar 26, 2021, 19:41 7 min resolved 03-26 SMS Delivery Delays to Congo Orange MinorMar 26, 2021, 20:39 3 d resolved 03-26 Address Validation Failing for a Subset of Addresses MinorMar 27, 2021, 12:44 2.9 h resolved 03-27 SMS Delivery Receipt Delays to Pakistan Mobilink MinorMar 28, 2021, 21:56 5.6 h resolved 03-28 SMS Delivery Delays to Zambia MTN (645-02) MinorMar 29, 2021, 11:08 4.0 h resolved 03-29 SMS Delivery Delays to Multiple Networks in the USA MinorMar 29, 2021, 16:05 1.9 h resolved 03-29 Issue Retrieving Call Records for Completed Calls MinorMar 29, 2021, 19:07 21 h resolved 03-29 SMS delivery delays to Hutchison Network in Indonesia over Domestic Traffic MinorMar 30, 2021, 04:00 2.9 h resolved 03-30 Delays in Transcriptions CallBacks in Programmable Voice No impact listedMar 30, 2021, 09:10 0 min resolved 03-30 5XXs Returned for a Subset of Monitor APIs and Notifications No impact listedMar 30, 2021, 17:00 0 min resolved 03-30 MMS Delivery Delays to US AT-T from a Subset of Longcodes MinorMar 30, 2021, 20:14 7.5 h resolved 03-30 Requests from Autopilot to Studio Webhooks are resulting in 400s MinorMar 31, 2021, 00:12 17 min resolved 03-31 SMS delivery Delays to MTN Network in Ghana MinorMar 31, 2021, 01:06 2.7 h resolved 03-31 High latency for < Say > Verb MinorMar 31, 2021, 02:12 1.1 h resolved 03-31 SMS Delivery Delays To Israel Pelephone MinorMar 31, 2021, 09:57 11 h resolved 03-31 SMS Delivery Receipt Delays from Vietnam Vietnamobile MinorMar 31, 2021, 10:30 3.8 h resolved 03-31 SMS Delivery Report Delays over Canada Bell Mobility Network(302-610) MinorMar 31, 2021, 22:16 4.2 h resolved 03-31