Twilio: SMS Delivery Failures to Turkey's Turkcell Network (286-01) from Unregistered Sender IDs
Timeline of updates
- resolved
We have fully investigated the SMS delivery failures when sending to the Turkcell network in Turkey with an unregistered numeric or alphanumeric sender ID. Customers should use a pre-registered alphanumeric sender ID when sending SMS to Turkey to ensure delivery. Messages that are sent to Turkey with a pre-registered alphanumeric sender ID are fully operational and not impacted. Per our documentation for Turkey SMS guidelines, alphanumeric sender ID pre-registration is required to ensure successful SMS delivery towards Turkey. To pre-register your alphanumeric sender ID, please complete the form via https://twiliodoer.secure.force.com/SenderId (opens in new tab) or reach out to Twilio Support for further assistance. This incident has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-22 12:01 UTC, resolved after 2.0 h, 1 update(s).
- Title
- SMS Delivery Failures to Turkey's Turkcell Network (286-01) from Unregistered Sender IDs
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/105ly1sg5rgp
Twilio profileRecent Twilio incidentsAll outages on March 22, 2021Twilio in March 2021MarkdownJSON