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Twilio: Flex Insights Latency Impacting Agents Tab and Historical Reporting

MinorStatus: resolvedStarted Resolved (5.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We continue to see full recovery for both Agent Tab and Historical Reporting. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-16 20:05 UTC, resolved after 5.0 h, 1 update(s).

Title
Flex Insights Latency Impacting Agents Tab and Historical Reporting
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/rfg699h3vb07

Twilio profileRecent Twilio incidentsAll outages on March 16, 2021Twilio in March 2021MarkdownJSON