Twilio: Incorrect Timestamps on Calls and Missing Voice Insights Data
Timeline of updates
- resolved
Daylight Savings Time change resulted in incorrectly timestamped calls between 6:00PM and 7:00PM Pacific time on 3/13/2021. During this period of time customers may have experienced the following problems or symptoms: - Start time and end time for Programmable Voice calls off by one hour - Missing Voice Insights data for Programmable Voice calls Please note that the timestamps will not be updated for the calls that occurred during the incident window.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-03-23 22:37 UTC, resolved after 0 min, 1 update(s).
- Title
- Incorrect Timestamps on Calls and Missing Voice Insights Data
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/6s9qtt3m307h
Twilio profileRecent Twilio incidentsAll outages on March 23, 2021Twilio in March 2021MarkdownJSON