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Twilio: Intermittent Packet Loss with Media Stream WebSockets API for a Subset of Customers

MinorStatus: resolvedStarted Resolved (2 d)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We no longer experience intermittent packet loss with the Media Stream WebSockets API for a subset of our customers. The issue has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-26 18:54 UTC, resolved after 2 d, 1 update(s).

Title
Intermittent Packet Loss with Media Stream WebSockets API for a Subset of Customers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/qymn30b8r5t7

Twilio profileRecent Twilio incidentsAll outages on March 26, 2021Twilio in March 2021MarkdownJSON