Twilio: Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up
Timeline of updates
- resolved
The issue where an enqueued customer pending to be connected to the receiving party hangs-up before the call is connected the transfer of the call is still completed and the receiving party (Agent) hears only silence has been resolved and is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-03 01:52 UTC, resolved after 3.4 h, 1 update(s).
- Title
- Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx
Twilio profileRecent Twilio incidentsAll outages on March 3, 2021Twilio in March 2021MarkdownJSON