# Twilio: Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up

> Twilio status incident “Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up” on 2021-03-03: impact minor (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx
Last updated: 2021-03-03T05:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-03 01:52 UTC · Resolved: 2021-03-03 05:18 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qgkcpn3dxzlx](https://status.twilio.com/incidents/qgkcpn3dxzlx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-03 05:18 UTC: The issue where an enqueued customer pending to be connected to the receiving party hangs-up before the call is connected the transfer of the call is still completed and the receiving party (Agent) hears only silence has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-03 01:52 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx
- Citation: Twilio, “Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up” (2021-03-03 01:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx (CC BY 4.0).
- Markdown link: `[Twilio: Silence on Inbound Calls due to Calls not Disconnecting Immediately after Caller Hangs Up (2021-03-03)](https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx)`


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Canonical: https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx · Markdown: https://rewindex.com/company/twilio/incidents/qgkcpn3dxzlx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qgkcpn3dxzlx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:48:31.254Z