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Twilio: Subset of Programmable Video Customers Experiencing 53401 Errors and Unable to Connect to Rooms

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Programmable Video's group rooms were degraded for 14 minutes between 13:09 UTC and 13:23 UTC on 03/23/2021. During this period, a subset of customers may have encountered error code 53401 (server is unable to create or apply a local media description) and not able to connect to rooms. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-03-23 13:58 UTC, resolved after 0 min, 1 update(s).

Title
Subset of Programmable Video Customers Experiencing 53401 Errors and Unable to Connect to Rooms
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/7nhd5y2xtbb3

Twilio profileRecent Twilio incidentsAll outages on March 23, 2021Twilio in March 2021MarkdownJSON