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CompaniesSmartsheetMonthly reportsMarch 2021

Smartsheet in March 2021: incidents, uptime and changes

9incidents posted
4labelled major or critical
97.71%free of major/critical
95.97%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 16 h 59 min, incident time 29 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 4 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Unable to Access Dynamic ViewMajor4.7 hresolved03-11
Unable to access Admin CenterMajor4.5 hresolved03-12
Microsoft Authentication issuesMajor4.1 hresolved03-15
Email delaysMajor3.6 hresolved03-28

Other incidents 5

IncidentImpactStartedDurationStatusDay
Delays in Posting CommentsMinor3.1 hresolved03-04
New Update Refresh RequestMinor3.5 hresolved03-19
Connectors Websites InaccessibleMinor4.2 hresolved03-28
Premium Apps InaccessibleNo impact listed2.0 hresolved03-30
Search DelaysMinor2.2 hresolved03-31

Maintenance 4

Show scheduled maintenance

Cite this

Smartsheet posted 9 status incidents in March 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in March 2021
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2021/03

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