# Smartsheet in March 2021: incidents, uptime and changes

> Smartsheet in March 2021: 9 incidents on its status page (4 major or critical), 97.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 4
- By vendor impact label: major 4, minor 4, none 1
- Uptime (vendor-reported): 97.71% free of major/critical incidents, 95.97% free of any incident; outage time 16 h 59 min, incident time 29 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/smartsheet/2021/02.md) · Next: [April 2021](https://rewindex.com/company/smartsheet/2021/04.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to Access  Dynamic View](https://rewindex.com/company/smartsheet/incidents/ffgk6vvt47gc.md) | major | 2021-03-11 01:55 UTC | 2021-03-11 06:39 UTC | 4.7 h | resolved |
| [Unable to access Admin Center](https://rewindex.com/company/smartsheet/incidents/9szf2zvg3pdt.md) | major | 2021-03-12 23:06 UTC | 2021-03-13 03:39 UTC | 4.5 h | resolved |
| [Microsoft Authentication issues](https://rewindex.com/company/smartsheet/incidents/cd1z26bb794x.md) | major | 2021-03-15 20:51 UTC | 2021-03-16 00:59 UTC | 4.1 h | resolved |
| [Email delays](https://rewindex.com/company/smartsheet/incidents/87lh7y4c63h3.md) | major | 2021-03-28 01:10 UTC | 2021-03-28 04:44 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in Posting Comments](https://rewindex.com/company/smartsheet/incidents/mfkzl701bv9p.md) | minor | 2021-03-04 15:32 UTC | 2021-03-04 18:40 UTC | 3.1 h | resolved |
| [Unable to Access  Dynamic View](https://rewindex.com/company/smartsheet/incidents/ffgk6vvt47gc.md) | major | 2021-03-11 01:55 UTC | 2021-03-11 06:39 UTC | 4.7 h | resolved |
| [Unable to access Admin Center](https://rewindex.com/company/smartsheet/incidents/9szf2zvg3pdt.md) | major | 2021-03-12 23:06 UTC | 2021-03-13 03:39 UTC | 4.5 h | resolved |
| [Microsoft Authentication issues](https://rewindex.com/company/smartsheet/incidents/cd1z26bb794x.md) | major | 2021-03-15 20:51 UTC | 2021-03-16 00:59 UTC | 4.1 h | resolved |
| [New Update Refresh Request](https://rewindex.com/company/smartsheet/incidents/gdcvnhrzndnl.md) | minor | 2021-03-19 11:16 UTC | 2021-03-19 14:43 UTC | 3.5 h | resolved |
| [Email delays](https://rewindex.com/company/smartsheet/incidents/87lh7y4c63h3.md) | major | 2021-03-28 01:10 UTC | 2021-03-28 04:44 UTC | 3.6 h | resolved |
| [Connectors Websites Inaccessible](https://rewindex.com/company/smartsheet/incidents/zf5pf62xzcrx.md) | minor | 2021-03-28 23:44 UTC | 2021-03-29 03:53 UTC | 4.2 h | resolved |
| [Premium Apps Inaccessible](https://rewindex.com/company/smartsheet/incidents/9yy0jfjg9ngt.md) | none | 2021-03-30 18:17 UTC | 2021-03-30 20:17 UTC | 2.0 h | resolved |
| [Search Delays](https://rewindex.com/company/smartsheet/incidents/0ntbllyhp03q.md) | minor | 2021-03-31 16:21 UTC | 2021-03-31 18:33 UTC | 2.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Pivot Maintenance](https://rewindex.com/company/smartsheet/incidents/0hnt9pzfs2d8.md) | maintenance | 2021-03-06 05:15 UTC | 2021-03-06 06:00 UTC | 45 min | resolved |
| [\[Scheduled\] Datamesh Maintenance](https://rewindex.com/company/smartsheet/incidents/6pxf16lzbs22.md) | maintenance | 2021-03-06 05:15 UTC | 2021-03-06 06:00 UTC | 45 min | resolved |
| [\[Scheduled\] Control Center Maintenance](https://rewindex.com/company/smartsheet/incidents/rh5j6bwdbvr1.md) | maintenance | 2021-03-06 05:30 UTC | 2021-03-06 05:59 UTC | 29 min | resolved |
| [\[Scheduled\] Calendar Maintenance](https://rewindex.com/company/smartsheet/incidents/x87v3f9n85gz.md) | maintenance | 2021-03-06 05:58 UTC | 2021-03-06 06:39 UTC | 41 min | resolved |

## Cite this

Smartsheet posted 9 status incidents in March 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/03
- Citation: Smartsheet, “Smartsheet in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/03 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in March 2021 (2021-03-01)](https://rewindex.com/company/smartsheet/2021/03)`


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Canonical: https://rewindex.com/company/smartsheet/2021/03 · Markdown: https://rewindex.com/company/smartsheet/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:43:17.493Z