rewindex

CompaniesSmartsheetMonthly reportsFebruary 2021

Smartsheet in February 2021: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.49%free of major/critical
98.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 25 min, incident time 10 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 3 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delays in Automation ExecutionCritical3.4 hresolved02-10

Other incidents 4

IncidentImpactStartedDurationStatusDay
Delays in Automated Actions and NotificationsNo impact listed4.7 hresolved02-01
Smartsheet UnavailableMinor2.1 hresolved02-03
Unable to Register New Chat BotsMinor2.1 hresolved02-18
Delays in Sending EmailMinor2.5 hresolved02-23

Maintenance 1

Show scheduled maintenance

Cite this

Smartsheet posted 5 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in February 2021
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2021/02

All Smartsheet monthsRecent incidentsMarkdown