Outages by dayFebruary 10, 2021

Outages on February 10, 2021

UTC day 2021-02-10 (Feb 10, 2021, 00:00 to Feb 10, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

47incidents started

14labelled major or critical

29vendors with a new incident

7still open from earlier days

By vendor label: Critical 3 · Major 11 · Minor 18 · No impact listed 15 · 11 maintenance

Incidents started this day 47

Vendor	Incident	Impact	Started	Resolved	Status
Mux	Elevated playback errors and general API errors	Critical	05:24	07:24 (2.0 h)	resolved
Pusher	Dashboard down	Critical	16:35	16:50 (15 min)	resolved
Smartsheet	Delays in Automation Execution	Critical	18:25	21:50 (3.4 h)	resolved
Jotform	HIPAA - Increased HTTP 502 Errors	Major	10:30	Feb 4, 2021, 16:00 (-8310 min)	resolved
Canva	Download Status Bar not showing when downloading designs	Major	11:08	12:02 (54 min)	resolved
Jira	Time out errors seen with Jira-slack integration App	Major	13:07	15:44 (2.6 h)	resolved
Trello	Trello is slow	Major	14:28	16:06 (1.6 h)	resolved
Typeform	Typeform builder currently degraded	Major	17:28	17:42 (14 min)	resolved
Heap	Temporary Data Latency	Major	17:32	Feb 12, 2021, 05:29 (36 h)	resolved
Twilio	Issues with WhatsApp Sender submissions	Major	17:32	18:42 (1.2 h)	resolved
Snowflake	AWS - US East (N. Virginia): SI-20210210	Major	20:33	Feb 11, 2021, 01:52 (5.3 h)	resolved
GitHub Copilot	Incident on 2021-02-10 20:34 UTC	Major	20:34	20:37 (3 min)	resolved
GitHub	Incident on 2021-02-10 20:34 UTC	Major	20:34	20:37 (3 min)	resolved
Bunny.net	Storage Accessibility Issues - New York	Major	23:23	Feb 11, 2021, 08:57 (9.6 h)	resolved
Datadog	Delays ingesting a subset of logs, APM, and profiling data	Minor	00:12	02:59 (2.8 h)	resolved
Discord	Increased API errors and latency	Minor	04:09	04:17 (8 min)	resolved
Twilio	SMS Delivery Failures to Zong Pakistan	Minor	08:58	11:11 (2.2 h)	resolved
New Relic	Events, Metrics and Logs unavailable in the EU Region	Minor	10:42	11:55 (1.2 h)	resolved
Lever	Formatting issues when converting offer templates/letters to PDF	Minor	13:49	Mar 24, 2021, 00:37 (41 d)	resolved
Elastic Cloud	Delays in cluster configuration changes appearing on Cloud console	Minor	14:25	20:49 (6.4 h)	resolved
Semaphore	Elevated error rates on Semaphore 2.0	Minor	14:36	15:01 (25 min)	resolved
Twilio	SMS Delivery Delays to Claro Domincan Republic	Minor	14:40	20:59 (6.3 h)	resolved
Confluent	Confluent Cloud Metrics API is Experiencing Delays	Minor	14:54	15:13 (19 min)	resolved
Twilio	SMS delivery delays to Pakistan Ufone Network	Minor	16:27	21:01 (4.6 h)	resolved
New Relic	Metrics lag in the US region	Minor	16:27	17:06 (39 min)	resolved
LaunchDarkly	Documentation search functionality is unavailable	Minor	17:53	18:11 (18 min)	resolved
Elastic Cloud	Deployment logging delayed in us-east-1	Minor	18:22	Feb 11, 2021, 08:34 (14 h)	resolved
Contentful	File upload helper partial outage	Minor	20:18	Feb 11, 2021, 00:18 (4.0 h)	resolved
Heap	Source Integrations Service Disruption	Minor	21:56	23:00 (1.1 h)	resolved
Twilio	Unreadable text in the Console	Minor	22:23	22:47 (24 min)	resolved
Twilio	Trial accounts in GBP Currency Getting Incorrectly Suspended	Minor	22:36	Feb 11, 2021, 01:56 (3.3 h)	resolved
Scaleway	[PAR-1] Public and Private DNS Issue	Minor	23:00	Feb 11, 2021, 11:19 (12 h)	resolved
Confluence	Login issues with single sign on account	No impact listed	12:23	13:37 (1.2 h)	resolved
Jira	Login issues with single sign on account	No impact listed	12:23	13:37 (1.2 h)	resolved
Trello	Login issues with single sign on account	No impact listed	12:23	13:37 (1.2 h)	resolved
Bitbucket	Login issues with single sign on account	No impact listed	12:23	13:37 (1.2 h)	resolved
Opsgenie	Login issues with single sign on account	No impact listed	12:23	13:37 (1.2 h)	resolved
Airtable	Incident	No impact listed	17:17	17:51 (34 min)	resolved
New Relic	New Relic One - UI Unavailable	No impact listed	17:30	17:30 (0 min)	resolved
Confluence	Login issues with single sign on account	No impact listed	19:25	Feb 11, 2021, 15:33 (20 h)	resolved
Jira	Login issues with single sign on account	No impact listed	19:25	Feb 11, 2021, 15:33 (20 h)	resolved
Trello	Login issues with single sign on account	No impact listed	19:25	Feb 11, 2021, 15:33 (20 h)	resolved
Bitbucket	Login issues with single sign on account	No impact listed	19:25	Feb 11, 2021, 07:57 (13 h)	resolved
Opsgenie	Login issues with single sign on account	No impact listed	19:25	Feb 11, 2021, 08:05 (13 h)	resolved
HubSpot	Areas of HubSpot are currently unavailable or delayed for some users.	No impact listed	20:01	21:36 (1.6 h)	resolved
Airtable	Incident 2/10/21 (table sync)	No impact listed	20:51	23:59 (3.1 h)	resolved
Airtable	Incident 2/10/21 (attachments)	No impact listed	20:57	Feb 11, 2021, 01:31 (4.6 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Salesforce Marketing Cloud (ExactTarget) data-in latency	Major	Feb 4, 2021, 15:18	00:09 (5 d)	resolved
Scaleway	[DC5] Issue on power supply	Major	Feb 9, 2021, 14:38	Feb 23, 2021, 12:12 (14 d)	resolved
Render	Intermittent Connection failures for all sites	Major	Feb 9, 2021, 21:46	00:45 (3.0 h)	resolved
Sinch	Service Notification - Dashboard	Minor	Feb 8, 2021, 12:11	12:07 (48 h)	resolved
Expo	Heightened 504 error rate on `/--/api/v2/push/send` endpoint	Minor	Feb 9, 2021, 19:23	18:14 (23 h)	resolved
Heap	Temporary Data Latency	Minor	Feb 9, 2021, 20:05	01:13 (5.1 h)	resolved
New Relic	Services Delayed for EU Region	Minor	Feb 9, 2021, 22:09	00:03 (1.9 h)	resolved

Maintenance 11

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Emergency Maintenance - Panama	Maintenance	05:01	07:01 (2.0 h)	resolved
Scaleway	[Scheduled] Scheduled maintenance on RDB infrastructure	Maintenance	07:00	10:01 (3.0 h)	resolved
Scaleway	[Scheduled] [DC3] Scheduled maintenance - Software upgrade	Maintenance	08:00	11:00 (3.0 h)	resolved
Scaleway	[Scheduled] [DC2] Scheduled maintenance - Room : 202-B / Rack : G11	Maintenance	08:00	08:30 (30 min)	resolved
Wasabi	[Scheduled] Scheduled Maintenance on Wasabi Account Control Manager	Maintenance	08:00	10:01 (2.0 h)	resolved
Optimizely	[Scheduled] Intelligence Cloud Maintenance (CAEA region)	Maintenance	10:00	11:30 (1.5 h)	resolved
Optimizely	[Scheduled] Deactivation of TLS 1.0 and TLS 1.1 on Campaign Webservices	Maintenance	14:50	not resolved	unknown
Twilio	[Scheduled] SMS Carrier Maintenance - 3 (PT Hutchison CP Telecommunications), Indonesia	Maintenance	17:01	21:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Feb 11, 2021, 00:00 (4.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	21:00	23:30 (2.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mux, Pusher, Smartsheet, Jotform, Canva, Jira, Trello, Typeform, Heap, Twilio, Snowflake, GitHub Copilot.

Cite this

47 vendor-reported incidents started on 2021-02-10 (UTC) across 29 vendors, 14 labelled major or critical by the vendor.

Title: Outages on February 10, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-02-10 00:00 UTC
URL: https://rewindex.com/outages/2021-02-10

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