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Jotform: HIPAA - Increased HTTP 502 Errors

Impact: majorStatus: resolvedStarted Resolved (-8310 min)1 updateSource: stspg.io (opens in new tab)
Summary

Jotform reported a major HIPAA-region incident involving increased HTTP 502 errors and storage-layer performance degradation. The recorded start is 2021-02-10 10:30 UTC, but resolution is dated 2021-02-04 16:00 UTC, so duration is unknown; the resolution update states performance returned to normal after 24 minutes of downtime.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. resolved

    HIPAA region experienced performance degradation on storage layer. Performance back to normal after 24 mins of downtime.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jotform profile · Recent Jotform incidents · Markdown · JSON