Changes / Jotform / HIPAA - Increased HTTP 502 Errors
Jotform: Major incident: HIPAA - Increased HTTP 502 Errors
Summary
Jotform reported a major HIPAA-region incident involving increased HTTP 502 errors and storage-layer performance degradation. The recorded start is 2021-02-10 10:30 UTC, but resolution is dated 2021-02-04 16:00 UTC, so duration is unknown; the resolution update states performance returned to normal after 24 minutes of downtime.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: HIPAA - Increased HTTP 502 Errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-02-10 10:30 UTC
Before: not present
After: 2021-02-04 16:00 UTC
Before: not present
After: HIPAA region experienced performance degradation on storage layer. Performance back to normal after 24 mins of downtime.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: HIPAA - Increased HTTP 502 Errors (this change) Jotform reported a major HIPAA-region incident involving increased HTTP 502 errors and storage-layer performance degradation. The recorded start is 2021-02-10 10:30 UTC, but resolution is dated 2021-02-04 16:00 UTC, so duration is unknown; the resolution update states performance returned to normal after 24 minutes of downtime. | Major incident |