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CompaniesCanvaMonthly reportsFebruary 2021

Canva in February 2021: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.44%free of major/critical
99.26%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 44 min, incident time 4 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 1 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Download Status Bar not showing when downloading designsMajor54 minresolved02-10
Users are getting an Error 500 when accessing their designsMajor2.8 hresolved02-24

Other incidents 4

IncidentImpactStartedDurationStatusDay
Users unable to access Canva.com, getting 500 error.No impact listed3.3 hresolved02-16
Error When Sharing Designs through EmailMinor1.2 hresolved02-16
INCIDENT-289: Users from UAE are unable to access CanvaNo impact listed13 minresolved02-21
Unable to use the Search bar functionNo impact listed10 hresolved02-25

Cite this

Canva posted 6 status incidents in February 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in February 2021
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2021/02

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