# Canva in February 2021: incidents, uptime and changes

> Canva in February 2021: 6 incidents on its status page (2 major or critical), 99.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 3
- Uptime (vendor-reported): 99.44% free of major/critical incidents, 99.26% free of any incident; outage time 3 h 44 min, incident time 4 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/canva/2020/12.md) · Next: [March 2021](https://rewindex.com/company/canva/2021/03.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Download Status Bar not showing when downloading designs](https://rewindex.com/company/canva/incidents/5mpwsqplkq0l.md) | major | 2021-02-10 11:08 UTC | 2021-02-10 12:02 UTC | 54 min | resolved |
| [Users are getting an Error 500 when accessing their designs](https://rewindex.com/company/canva/incidents/3lfgt6tfgxc1.md) | major | 2021-02-24 03:19 UTC | 2021-02-24 06:09 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Download Status Bar not showing when downloading designs](https://rewindex.com/company/canva/incidents/5mpwsqplkq0l.md) | major | 2021-02-10 11:08 UTC | 2021-02-10 12:02 UTC | 54 min | resolved |
| [Users unable to access Canva.com, getting 500 error.](https://rewindex.com/company/canva/incidents/rqlcl85z7lfy.md) | none | 2021-02-16 01:44 UTC | 2021-02-16 05:01 UTC | 3.3 h | resolved |
| [Error When Sharing Designs through Email](https://rewindex.com/company/canva/incidents/xv7xv3mls2jy.md) | minor | 2021-02-16 21:58 UTC | 2021-02-16 23:10 UTC | 1.2 h | resolved |
| [INCIDENT-289: Users from UAE are unable to access Canva](https://rewindex.com/company/canva/incidents/rpv5xtnxxvb5.md) | none | 2021-02-21 09:53 UTC | 2021-02-21 10:06 UTC | 13 min | resolved |
| [Users are getting an Error 500 when accessing their designs](https://rewindex.com/company/canva/incidents/3lfgt6tfgxc1.md) | major | 2021-02-24 03:19 UTC | 2021-02-24 06:09 UTC | 2.8 h | resolved |
| [Unable to use the Search bar function](https://rewindex.com/company/canva/incidents/x3cn4strczsf.md) | none | 2021-02-25 03:23 UTC | 2021-02-25 13:29 UTC | 10 h | resolved |

## Cite this

Canva posted 6 status incidents in February 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2021/02
- Citation: Canva, “Canva in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2021/02 (CC BY 4.0).
- Markdown link: `[Canva: Canva in February 2021 (2021-02-01)](https://rewindex.com/company/canva/2021/02)`


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Canonical: https://rewindex.com/company/canva/2021/02 · Markdown: https://rewindex.com/company/canva/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:00:31.862Z