Outages by dayFebruary 24, 2021

Outages on February 24, 2021

UTC day 2021-02-24 (Feb 24, 2021, 00:00 to Feb 24, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

32incidents started

12labelled major or critical

23vendors with a new incident

7still open from earlier days

By vendor label: Critical 1 · Major 11 · Minor 16 · No impact listed 4 · 14 maintenance

Incidents started this day 32

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Identified the issue with our homepage	Critical	08:12	08:21 (9 min)	resolved
Xero	Some users are experiencing errors when using Xero	Major	00:24	01:14 (50 min)	resolved
Canva	Users are getting an Error 500 when accessing their designs	Major	03:19	06:09 (2.8 h)	resolved
Datadog	Elevated error rates on Logs, Trace Analytics, RUM, NPM	Major	05:31	05:56 (25 min)	resolved
Elastic Cloud	Degraded connectivity in AWS eu-west-1	Major	11:57	12:14 (17 min)	resolved
Red Hat (incl. Quay.io)	Increased error rates on registry.redhat.io	Major	17:19	18:01 (42 min)	resolved
Scaleway	[Webhosting] MySQL platform unavailable	Major	17:47	19:04 (1.3 h)	resolved
Twilio	Unable to Update Phone Numbers	Major	17:55	18:55 (1.0 h)	resolved
ActiveCampaign	Platform Service Disruption	Major	20:29	21:36 (1.1 h)	resolved
Heap	Plan Selection Page Unavailable	Major	20:46	Feb 25, 2021, 01:25 (4.7 h)	resolved
Box	[Major] Issue with Admin Events API	Major	21:17	22:30 (1.2 h)	resolved
Xero	Users are unable to access Workpapers	Major	22:59	Feb 25, 2021, 01:39 (2.7 h)	resolved
Twilio	Duplicate SMS and Delayed Delivery to a Small Subset of Twilio UK Numbers	Minor	01:27	13:42 (12 h)	resolved
Twilio	SMS Delivery Delays to Ethiopia ETH-MTN Network	Minor	06:49	Feb 25, 2021, 11:26 (29 h)	resolved
Scaleway	[DC3] RPN unavailable in room 3 3-1 / rack : F9	Minor	08:34	09:03 (29 min)	resolved
Braze	Increased error rates in US 06	Minor	09:01	09:27 (26 min)	resolved
Squarespace	Issues loading images on some Squarespace sites	Minor	12:01	12:34 (33 min)	resolved
MessageBird (Bird)	Issues with starting Conversations	Minor	16:43	17:11 (28 min)	resolved
Bandwidth	TRAM Tool (CSR Tool) Incident	Minor	17:27	20:40 (3.2 h)	resolved
BigCommerce	Background processing	Minor	17:41	18:32 (51 min)	resolved
Dialpad	Inbound callers do not hear ringtone when dialing mobile-only users	Minor	18:04	Feb 25, 2021, 03:46 (9.7 h)	resolved
Twilio	Unable to Search for Toll-Free Phone Numbers in Console	Minor	19:21	21:06 (1.8 h)	resolved
GitHub Copilot	Incident on 2021-02-24 19:25 UTC	Minor	19:25	20:01 (36 min)	resolved
GitHub	Incident on 2021-02-24 19:25 UTC	Minor	19:25	20:01 (36 min)	resolved
Twilio	Delivery Report Delays to Azerbaijan	Minor	20:12	Feb 25, 2021, 01:20 (5.1 h)	resolved
Segment	Contact Form Errors	Minor	21:02	22:22 (1.3 h)	resolved
Twilio	Notification Logs are Delayed in Twilio Console	Minor	21:56	Feb 25, 2021, 00:01 (2.1 h)	resolved
Amplitude	Web Reporting Downtime	Minor	22:42	Feb 25, 2021, 01:46 (3.1 h)	resolved
Scaleway	Issue with Block cluster on PAR-2	No impact listed	08:33	Feb 25, 2021, 14:29 (30 h)	resolved
Hotjar	Login page not loading for authenticated users	No impact listed	09:19	09:35 (16 min)	resolved
Figma	Partial outage	No impact listed	13:30	13:30 (0 min)	resolved
Scaleway	[DC3] Public switch reboot in DC3 Room 3-2 Rack B18	No impact listed	17:07	17:07 (0 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Misplaced raster tiles	Minor	Feb 17, 2021, 20:43	Mar 15, 2021, 19:56 (26 d)	resolved
Iterable	Workflow processing delays	Minor	Feb 18, 2021, 20:48	Mar 3, 2021, 20:59 (13 d)	resolved
Lever	Zoom integration for calendar invite	Minor	Feb 19, 2021, 17:16	Feb 26, 2021, 19:30 (7 d)	resolved
Substack	Stats issues	Minor	Feb 23, 2021, 14:21	00:56 (11 h)	resolved
Sinch	Network Disturbance US	Minor	Feb 23, 2021, 23:37	03:18 (3.7 h)	resolved
Twilio	SMS Delivery Failure for Nigeria MTN Network.	Minor	Feb 23, 2021, 23:37	04:24 (4.8 h)	resolved
Twilio	MMS Short Code Delivery Failure for Subset of Carriers in US	Minor	Feb 23, 2021, 23:39	01:13 (1.6 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - EU-West (London)	Maintenance	00:00	04:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	04:00	07:59 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US	Maintenance	05:01	Feb 25, 2021, 00:00 (19 h)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance Room 1 - Racks B12, B13, B14, B15, B16	Maintenance	06:00	08:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:01	11:03 (5.0 h)	resolved
Sinch	[Scheduled] Scheduled Reach Platform Maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - CA Sites	Maintenance	08:00	09:00 (1.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp02.messagebird.com	Maintenance	09:01	09:09 (8 min)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan	Maintenance	20:00	Feb 25, 2021, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan	Maintenance	20:00	Feb 25, 2021, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - Tele2 Russia	Maintenance	20:00	Feb 25, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Feb 25, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	21:01	Feb 25, 2021, 00:01 (3.0 h)	resolved
Klaviyo	[Scheduled] Event Processing Maintenance	Maintenance	22:30	Feb 25, 2021, 03:56 (5.4 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, Xero, Canva, Datadog, Elastic Cloud, Red Hat (incl. Quay.io), Scaleway, Twilio, ActiveCampaign, Heap, Box, Braze.

Cite this

32 vendor-reported incidents started on 2021-02-24 (UTC) across 23 vendors, 12 labelled major or critical by the vendor.

Title: Outages on February 24, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-02-24 00:00 UTC
URL: https://rewindex.com/outages/2021-02-24

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