CompaniesElastic CloudMonthly reportsFebruary 2021
Elastic Cloud in February 2021: incidents, uptime and changes
Vendor-reported outage time 21 h 31 min, incident time 4.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 6 · Minor 8
Major and critical incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Cloud User Console Connectivity | Critical | 6.2 h | resolved | 02-05 | |
| Complete unavailability of gcp-us-central1 | Critical | 3.2 h | resolved | 02-08 | |
| Orchestration Problem | Major | 3.3 h | resolved | 02-05 | |
| AWS Marketplace users unable to create deployments | Major | 43 min | resolved | 02-12 | |
| Snapshot functionality degraded for Azure deployments on version 7.11 | Major | 5.9 h | resolved | 02-12 | |
| Elastic Cloud management console unavailable | Major | 2.3 h | resolved | 02-18 | |
| Elastic Cloud management console unavailable | Major | 2.9 h | resolved | 02-23 | |
| Degraded connectivity in AWS eu-west-1 | Major | 17 min | resolved | 02-24 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Constrained deployment capacity in AWS eu-west-2b (London) | Minor | 12 h | resolved | 02-01 | |
| Application connectivity issues in GCP us-central1 (Iowa) | Minor | 1.4 h | resolved | 02-01 | |
| Experiencing issues with provisioning new capacity in some AWS regions | Minor | 23 min | resolved | 02-02 | |
| Delays in cluster configuration changes appearing on Cloud console | Minor | 6.4 h | resolved | 02-10 | |
| Deployment logging delayed in us-east-1 | Minor | 14 h | resolved | 02-10 | |
| Snapshot list not showing full list of snapshots | Minor | 12 h | resolved | 02-11 | |
| Problem with warm and cold instances (only in sa-east-1) | Minor | 2 d | resolved | 02-15 | |
| cloud.elastic.co users may be experiencing latency | Minor | 1.2 h | resolved | 02-19 |
Maintenance 1
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Cite this
Elastic Cloud posted 16 status incidents in February 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Elastic Cloud in February 2021
- Vendor
- Elastic Cloud
- Date
- URL
- https://rewindex.com/company/elastic-cloud/2021/02