# Elastic Cloud in February 2021: incidents, uptime and changes

> Elastic Cloud in February 2021: 16 incidents on its status page (8 major or critical), 96.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 16 (major/critical: 8) · Maintenance: 1
- By vendor impact label: critical 2, major 6, minor 8
- Uptime (vendor-reported): 96.79% free of major/critical incidents, 82.76% free of any incident; outage time 21 h 31 min, incident time 4.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/elastic-cloud/2021/01.md) · Next: [March 2021](https://rewindex.com/company/elastic-cloud/2021/03.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloud User Console Connectivity](https://rewindex.com/company/elastic-cloud/incidents/y3f042hmcv23.md) | critical | 2021-02-05 17:03 UTC | 2021-02-05 23:16 UTC | 6.2 h | resolved |
| [Complete unavailability of gcp-us-central1](https://rewindex.com/company/elastic-cloud/incidents/cxggjn7drfbh.md) | critical | 2021-02-08 19:08 UTC | 2021-02-08 22:20 UTC | 3.2 h | resolved |
| [Orchestration Problem](https://rewindex.com/company/elastic-cloud/incidents/jvdbkff5z0n3.md) | major | 2021-02-05 18:55 UTC | 2021-02-05 22:13 UTC | 3.3 h | resolved |
| [AWS Marketplace users unable to create deployments](https://rewindex.com/company/elastic-cloud/incidents/gfyzgd8gcq2k.md) | major | 2021-02-12 19:20 UTC | 2021-02-12 20:03 UTC | 43 min | resolved |
| [Snapshot functionality degraded for Azure deployments on version 7.11](https://rewindex.com/company/elastic-cloud/incidents/9d1zhz7fyd5y.md) | major | 2021-02-12 23:06 UTC | 2021-02-13 04:58 UTC | 5.9 h | resolved |
| [Elastic Cloud management console unavailable](https://rewindex.com/company/elastic-cloud/incidents/mrj5r394qhk8.md) | major | 2021-02-18 02:25 UTC | 2021-02-18 04:43 UTC | 2.3 h | resolved |
| [Elastic Cloud management console unavailable](https://rewindex.com/company/elastic-cloud/incidents/z12wrwb3p5lc.md) | major | 2021-02-23 03:02 UTC | 2021-02-23 05:58 UTC | 2.9 h | resolved |
| [Degraded connectivity in AWS eu-west-1](https://rewindex.com/company/elastic-cloud/incidents/hnm8zyj41mmr.md) | major | 2021-02-24 11:57 UTC | 2021-02-24 12:14 UTC | 17 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Constrained deployment capacity in AWS eu-west-2b (London)](https://rewindex.com/company/elastic-cloud/incidents/sy6ycc011mkw.md) | minor | 2021-02-01 14:31 UTC | 2021-02-02 03:00 UTC | 12 h | resolved |
| [Application connectivity issues in GCP us-central1 (Iowa)](https://rewindex.com/company/elastic-cloud/incidents/5yzxvkwcqj03.md) | minor | 2021-02-01 18:54 UTC | 2021-02-01 20:21 UTC | 1.4 h | resolved |
| [Experiencing issues with provisioning new capacity in some AWS regions](https://rewindex.com/company/elastic-cloud/incidents/vwy1gwzbz1d1.md) | minor | 2021-02-02 11:23 UTC | 2021-02-02 11:46 UTC | 23 min | resolved |
| [Cloud User Console Connectivity](https://rewindex.com/company/elastic-cloud/incidents/y3f042hmcv23.md) | critical | 2021-02-05 17:03 UTC | 2021-02-05 23:16 UTC | 6.2 h | resolved |
| [Orchestration Problem](https://rewindex.com/company/elastic-cloud/incidents/jvdbkff5z0n3.md) | major | 2021-02-05 18:55 UTC | 2021-02-05 22:13 UTC | 3.3 h | resolved |
| [Complete unavailability of gcp-us-central1](https://rewindex.com/company/elastic-cloud/incidents/cxggjn7drfbh.md) | critical | 2021-02-08 19:08 UTC | 2021-02-08 22:20 UTC | 3.2 h | resolved |
| [Delays in cluster configuration changes appearing on Cloud console](https://rewindex.com/company/elastic-cloud/incidents/j08jt5428wvl.md) | minor | 2021-02-10 14:25 UTC | 2021-02-10 20:49 UTC | 6.4 h | resolved |
| [Deployment logging delayed in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/rszjvk4r87hx.md) | minor | 2021-02-10 18:22 UTC | 2021-02-11 08:34 UTC | 14 h | resolved |
| [Snapshot list not showing full list of snapshots](https://rewindex.com/company/elastic-cloud/incidents/zy9py3sg14vs.md) | minor | 2021-02-11 11:04 UTC | 2021-02-11 23:32 UTC | 12 h | resolved |
| [AWS Marketplace users unable to create deployments](https://rewindex.com/company/elastic-cloud/incidents/gfyzgd8gcq2k.md) | major | 2021-02-12 19:20 UTC | 2021-02-12 20:03 UTC | 43 min | resolved |
| [Snapshot functionality degraded for Azure deployments on version 7.11](https://rewindex.com/company/elastic-cloud/incidents/9d1zhz7fyd5y.md) | major | 2021-02-12 23:06 UTC | 2021-02-13 04:58 UTC | 5.9 h | resolved |
| [Problem with warm and cold instances (only in sa-east-1)](https://rewindex.com/company/elastic-cloud/incidents/8krht894b08l.md) | minor | 2021-02-15 13:22 UTC | 2021-02-17 14:59 UTC | 2 d | resolved |
| [Elastic Cloud management console unavailable](https://rewindex.com/company/elastic-cloud/incidents/mrj5r394qhk8.md) | major | 2021-02-18 02:25 UTC | 2021-02-18 04:43 UTC | 2.3 h | resolved |
| [cloud.elastic.co users may be experiencing latency](https://rewindex.com/company/elastic-cloud/incidents/87fbj52bcwhv.md) | minor | 2021-02-19 17:37 UTC | 2021-02-19 18:48 UTC | 1.2 h | resolved |
| [Elastic Cloud management console unavailable](https://rewindex.com/company/elastic-cloud/incidents/z12wrwb3p5lc.md) | major | 2021-02-23 03:02 UTC | 2021-02-23 05:58 UTC | 2.9 h | resolved |
| [Degraded connectivity in AWS eu-west-1](https://rewindex.com/company/elastic-cloud/incidents/hnm8zyj41mmr.md) | major | 2021-02-24 11:57 UTC | 2021-02-24 12:14 UTC | 17 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] User Console Maintenance](https://rewindex.com/company/elastic-cloud/incidents/krkrk2dy55w1.md) | maintenance | 2021-02-07 06:30 UTC | 2021-02-07 07:04 UTC | 34 min | resolved |

## Cite this

Elastic Cloud posted 16 status incidents in February 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/02
- Citation: Elastic Cloud, “Elastic Cloud in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/02 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in February 2021 (2021-02-01)](https://rewindex.com/company/elastic-cloud/2021/02)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/02 · Markdown: https://rewindex.com/company/elastic-cloud/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:10.989Z