CompaniesElastic CloudMonthly reportsJanuary 2021
Elastic Cloud in January 2021: incidents, uptime and changes
Vendor-reported outage time 37 h 56 min, incident time 2.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · Minor 4
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Customers experiencing AWS Marketplace errors on signup | Critical | 21 h | resolved | 01-21 | |
| Issues with deployment creation and status in us-east-1 | Major | 1.4 h | resolved | 01-21 | |
| Experiencing issues with provisioning new capacity | Major | 1.8 h | resolved | 01-21 | |
| Experiencing issues with routing and console access | Major | 14 h | resolved | 01-28 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Cloud User Console may be experiencing intermittent slowness | Minor | 59 min | resolved | 01-05 | |
| Investigating networking issues in GCP us-central1 | Minor | 8.4 h | resolved | 01-07 | |
| Missing disk and memory pressure metrics from console | Minor | 1.4 h | resolved | 01-19 | |
| Marketplace users may have issues changing their deployments | Minor | 13 h | resolved | 01-25 |
Cite this
Elastic Cloud posted 8 status incidents in January 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Elastic Cloud in January 2021
- Vendor
- Elastic Cloud
- Date
- URL
- https://rewindex.com/company/elastic-cloud/2021/01