rewindex

CompaniesElastic CloudMonthly reportsDecember 2020

Elastic Cloud in December 2020: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.92%free of major/critical
98.67%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h, incident time 9 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Orchestration problem in ap-southeast-2 regionCritical6.4 hresolved12-14
Login to Cloud User Console is not possibleCritical1.6 hresolved12-15

Other incidents 3

IncidentImpactStartedDurationStatusDay
Backend infrastructure is flappingNo impact listed1.8 hresolved12-07
Delayed log delivery in azure-centralusMinor52 minresolved12-09
Platform instability on GCP europe-west2Minor58 minresolved12-10

Cite this

Elastic Cloud posted 5 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Elastic Cloud in December 2020
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/company/elastic-cloud/2020/12

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