# Elastic Cloud in December 2020: incidents, uptime and changes

> Elastic Cloud in December 2020: 5 incidents on its status page (2 major or critical), 98.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, minor 2, none 1
- Uptime (vendor-reported): 98.92% free of major/critical incidents, 98.67% free of any incident; outage time 8 h, incident time 9 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/elastic-cloud/2020/11.md) · Next: [January 2021](https://rewindex.com/company/elastic-cloud/2021/01.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Orchestration problem in ap-southeast-2 region](https://rewindex.com/company/elastic-cloud/incidents/glh9ggxgfby4.md) | critical | 2020-12-14 10:32 UTC | 2020-12-14 16:58 UTC | 6.4 h | resolved |
| [Login to Cloud User Console is not possible](https://rewindex.com/company/elastic-cloud/incidents/gwnk3gmp0c10.md) | critical | 2020-12-15 15:03 UTC | 2020-12-15 16:37 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Backend infrastructure is flapping](https://rewindex.com/company/elastic-cloud/incidents/klrh5g3zzjrp.md) | none | 2020-12-07 00:53 UTC | 2020-12-07 02:42 UTC | 1.8 h | resolved |
| [Delayed log delivery in azure-centralus](https://rewindex.com/company/elastic-cloud/incidents/wkctl07nqv80.md) | minor | 2020-12-09 00:05 UTC | 2020-12-09 00:57 UTC | 52 min | resolved |
| [Platform instability on GCP europe-west2](https://rewindex.com/company/elastic-cloud/incidents/zbb70gg599vx.md) | minor | 2020-12-10 03:08 UTC | 2020-12-10 04:06 UTC | 58 min | resolved |
| [Orchestration problem in ap-southeast-2 region](https://rewindex.com/company/elastic-cloud/incidents/glh9ggxgfby4.md) | critical | 2020-12-14 10:32 UTC | 2020-12-14 16:58 UTC | 6.4 h | resolved |
| [Login to Cloud User Console is not possible](https://rewindex.com/company/elastic-cloud/incidents/gwnk3gmp0c10.md) | critical | 2020-12-15 15:03 UTC | 2020-12-15 16:37 UTC | 1.6 h | resolved |

## Cite this

Elastic Cloud posted 5 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2020/12
- Citation: Elastic Cloud, “Elastic Cloud in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2020/12 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in December 2020 (2020-12-01)](https://rewindex.com/company/elastic-cloud/2020/12)`


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Canonical: https://rewindex.com/company/elastic-cloud/2020/12 · Markdown: https://rewindex.com/company/elastic-cloud/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:55:03.083Z