rewindex

Outages by dayDecember 14, 2020

Outages on December 14, 2020

UTC day 2020-12-14 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started
16labelled major or critical
30vendors with a new incident
8still open from earlier days

By vendor label: Critical 4 · Major 12 · Minor 9 · No impact listed 12 · 9 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 37

VendorIncidentImpactStartedResolvedStatus
BitbucketBitbucket DownCritical (26 min)resolved
Elastic CloudOrchestration problem in ap-southeast-2 regionCritical (6.4 h)resolved
OpsgenieGoogle SSO & Android Notification Issues are detectedCritical (1.1 h)resolved
Lightstep (ServiceNow Cloud Observability)Oauth outageCritical (3.3 h)resolved
PandaDocIssue with PDF download in PandaDocMajor (2.1 h)resolved
PandaDocIssue with PDF download in PandaDocMajor (18 min)resolved
SnowflakeGCP - Europe (West-4): SI-20201214Major (1.9 h)resolved
SnowflakeGCP - Europe (West-2): SI-20201214Major (1.9 h)resolved
SnowflakeGCP - US (Central 1): SI-20201214Major (1.9 h)resolved
HubSpotIssues with Google service availability are causing some HubSpot tools to be unavailableMajor (3.4 h)resolved
JFrogPartial outage in GCP USW1Major (32 min)resolved
SentryImpact from Google DowntimeMajor (1.5 h)resolved
GorgiasIssue with Gmail integrationsMajor (2.3 h)resolved
SmartsheetResolved | Smartsheet UnavailableMajor (2.4 h)resolved
MapboxStatistics page data delaysMajor (35 h)resolved
XeroSome users are unable to create batch payments in XeroMajor (50 min)resolved
CircleCIBitbucket customers are seeing errors on CircleCI Web UI and Jobs and Workflows are failing to startMinor (19 min)resolved
BitbucketDegraded Pipelines performanceMinor (2.0 h)resolved
NetlifyTimeouts and increased latency on Enterprise CDNMinor (4 min)resolved
Monday.comIssues with Google-related ServicesMinor (45 min)resolved
ConfluentPossible impact on provisioning on Google Cloud Platform.Minor (2.6 h)resolved
DiscordElevated Errors Across the PlatformMinor (2.6 h)resolved
MuxDirect Uploads DelayedMinor (2.1 h)resolved
TwilioMMS Delivery Report Delays to AT&T US from Twilio Short Code and Toll Free NumbersMinor (36 h)resolved
LeverSome users experiencing slownessMinor (4.4 h)resolved
SnykGlobal Gsuite outageNo impact listed (1.2 h)resolved
CircleCIGoogle wide-spread outageNo impact listed (16 min)resolved
DialpadGoogle services are downNo impact listed (15 min)resolved
BugsnagBugsnag affected by Google Cloud Platform issuesNo impact listed (1.9 h)resolved
MessageBird (Bird)Platform Observability degradedNo impact listed (1.4 h)resolved
SanityFailures in asset pipelineNo impact listed (14 min)resolved
JiraWe are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour.No impact listed (2.1 h)resolved
SegmentDelays in data delivery for streaming destinationsNo impact listed (1.1 h)resolved
TwilioSMS Delivery Delays from Local Brazil Twilio Long Codes to Nextel Brazil numbers for a Subset of Twilio CustomersNo impact listed (4.1 h)resolved
BigCommerceAvailability issues with BigCommerce storesNo impact listed (6 min)resolved
JiraJira transitions and operations failing for some customersNo impact listed (18 h)resolved
SinchSinch support number - Incoming call issuesNo impact listed (4 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
FireboltEngines APIs may failMajor (5 d)resolved
TwilioSMS Delivery Failures from Local Brazil Long Codes to Numbers in BrazilMinor (7 d)resolved
GreenhouseGoogle Sheets Report Connector Intermittent ErrorsMinor (6 d)resolved
KlaviyoDelays in Analytics ProcessingMinor (3 d)resolved
MuxDelivery Usage API over-reporting 2020-12-12 19:00-12:00 UTCMinor (6 d)resolved
XeroUsers are experiencing slowness and processing delays in ExpensesMinor (6.9 h)resolved
TwilioSMS Delivery Reports Delayed for SMS Sent via a Small Subset of Twilio Short Codes to U.S. CarriersMinor (4.5 h)resolved
CanvaUnable to access CanvaNo impact listed (6 d)resolved

Maintenance 9

VendorIncidentImpactStartedResolvedStatus
Bitbucket[Scheduled] Bitbucket Network maintenanceMaintenance (2.0 h)resolved
Grafana Cloud[Scheduled] Database MaintenanceMaintenance (1.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Etisalat EgyptMaintenance (6.0 h)resolved
Twilio[Scheduled] UAE SMS Carrier Partner MaintenanceMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
Braze[Scheduled] Braze.com MaintenanceMaintenance (1.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - Beeline RussiaMaintenance (2.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Elastic Cloud, Opsgenie, Lightstep (ServiceNow Cloud Observability), PandaDoc, Snowflake, HubSpot, JFrog, Sentry, Gorgias, Smartsheet, Mapbox.

Cite this

37 vendor-reported incidents started on 2020-12-14 (UTC) across 30 vendors, 16 labelled major or critical by the vendor.

Title
Outages on December 14, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-12-14

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