CompaniesHubSpotMonthly reportsDecember 2020
HubSpot in December 2020: incidents, uptime and changes
Vendor-reported outage time 7 h 52 min, incident time 20 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 4 · Minor 2 · No impact listed 3
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Companies, Deals, Tickets, and Custom Objects Failing to Load for all HubSpot Customers | Major | 59 min | resolved | 12-02 | |
| HubSpot preview links currently not loading for some customers from HubSpot editors. | Major | 3.1 h | resolved | 12-10 | |
| Issues with Google service availability are causing some HubSpot tools to be unavailable | Major | 3.4 h | resolved | 12-14 | |
| Some users are seeing Design Manager errors and rendering problems on their web pages | Major | 27 min | resolved | 12-18 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Two-Factor Authentication (2FA) codes are not delivering for some customers in Japan | No impact listed | 20 h | resolved | 12-01 | |
| Two-factor authentication (2FA) codes delayed to some carriers | Minor | 10.0 h | resolved | 12-03 | |
| The blog dashboard is unavailable for all customers. | No impact listed | 0 min | resolved | 12-07 | |
| Emails sent to Gmail are not being delivered due to issues with Google service availability | Minor | 2.4 h | resolved | 12-15 | |
| Emails sent to Gmail were not being delivered due to issues with Google service availability | No impact listed | 2.0 h | resolved | 12-16 |
Cite this
HubSpot posted 9 status incidents in December 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- HubSpot in December 2020
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/2020/12