Outages by day/December 16, 2020
Outages on December 16, 2020
UTC day 2020-12-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
36incidents started
9labelled major or critical
27vendors with a new incident
15still open from earlier days
By vendor label: Critical 4 · Major 5 · Minor 21 · No impact listed 6 · 13 maintenance
Incidents started this day 36
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| LLever | Users receiving 500 errors when accessing Lever | Critical | | (1.3 h) | resolved |
| Statuspage | System Metric Processing Delayed | Critical | | (1.7 h) | resolved |
| MMonday.com | Connectivity Issues across accounts and devices | Critical | | (9 min) | resolved |
| QuickBooks Online | Payments accepted on Dec. 14 &15 are showing as "In_Review" | Critical | | (4.7 h) | resolved |
| LLinode (Akamai) | Connectivity Issue - Singapore | Major | | (7.5 h) | resolved |
| Squarespace | Site Editing Issues | Major | | (19 min) | resolved |
| Sentry | Temporary loss of CSS in Dashboard | Major | | (4 min) | resolved |
| Render | Services unavailable | Major | | (1.2 h) | resolved |
| Mezmo | Webapp Unavailable | Major | | (8 min) | resolved |
| TTwilio | SMS Delivery Failures to Thailand DTAC | Minor | | (11 h) | resolved |
| TTwilio | SMS Delivery Failures to Hong Kong PCCW | Minor | | (8.1 h) | resolved |
| Netlify | Increased latencies and timeouts for HTTP and API | Minor | | (0 min) | resolved |
| TTwilio | SMS Inbound Delivery Failures to Israel | Minor | | (7.1 h) | resolved |
| TTwilio | Super SIM Network Connectivity Issues | Minor | | (48 min) | resolved |
| TTwilio | SMS Delivery Report Delays When Sending (via Short Code) to US AT&T, Verizon and T-Mobile Networks | Minor | | (1.5 h) | resolved |
| TTwilio | Console and API unable to provision UK mobile numbers to accounts | Minor | | (7.8 h) | resolved |
| TTwilio | High Packet Loss for Voice calls to Vietnam | Minor | | (5.8 h) | resolved |
| Sanity | Infrastructure instabilities for some customers | Minor | | (55 min) | resolved |
| CCanva | Users unable to use photo effects | Minor | | (2.9 h) | resolved |
| Snowflake | AZURE - US East 2 (Virginia): SI-20201216 | Minor | | (6.0 h) | resolved |
| Help Scout | Search and Folder Issues | Minor | | (1.4 h) | resolved |
| MMessageBird (Bird) | Telegram is unavailable | Minor | | (1.2 h) | resolved |
| IInfluxData (InfluxDB Cloud) | Increased 500 errors writing to us-east-1 | Minor | | (31 min) | resolved |
| MongoDB Atlas | MongoDB Atlas: Atlas Data Lakes in AWS region us-east-1 not responding | Minor | | (34 min) | resolved |
| TTwilio | 'View all Message Logs' Link in Twilio Console's Recent Messages Section Not Working | Minor | | (1.5 h) | resolved |
| MongoDB Atlas | MongoDB Atlas: Atlas Data Lakes are inaccessible | Minor | | (35 min) | resolved |
| IIterable | Bounce reporting for Google recipients | Minor | | (5 d) | resolved |
| Plivo | Call failures on inbound voice towards Israel phone numbers. | Minor | | (1.2 h) | resolved |
| GitHub Copilot | Incident on 2020-12-16 23:34 UTC | Minor | | (1.3 h) | resolved |
| GitHub | Incident on 2020-12-16 23:34 UTC | Minor | | (1.3 h) | resolved |
| HubSpot | Emails sent to Gmail were not being delivered due to issues with Google service availability | No impact listed | | (2.0 h) | resolved |
| SSegment | App unavailable | No impact listed | | (35 min) | resolved |
| Plivo | Service degradation on outbound PSTN calls. | No impact listed | | (0 min) | resolved |
| Typeform | Resolved - Typeform page www.typeform.com/pricing/ was down for a short period today | No impact listed | | (0 min) | resolved |
| BBandwidth | Outbound Call Failures | No impact listed | | (0 min) | resolved |
| Mixpanel | Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects | No impact listed | | (20 d) | resolved |
Still open from earlier days 15
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| LLever | Some users experiencing slowness | Critical | | (23 h) | resolved |
| Mapbox | Statistics page data delays | Major | | (35 h) | resolved |
| GGorgias | Issue with Gmail integrations | Major | | (1.3 h) | resolved |
| TTwilio | SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil | Minor | | (7 d) | resolved |
| MMux | Delivery Usage API over-reporting 2020-12-12 19:00-12:00 UTC | Minor | | (6 d) | resolved |
| TTwilio | MMS Delivery Report Delays to AT&T US from Twilio Short Code and Toll Free Numbers | Minor | | (36 h) | resolved |
| KKlaviyo | Issue Leading to Elevated Hard Bounce Rates | Minor | | (7 d) | resolved |
| SparkPost | Google reported an increase in the rate of invalid recipients (hard bounces) | Minor | | (31 h) | resolved |
| UUnbounce | Email Links Are Not Secure | Minor | | (21 h) | resolved |
| Squarespace | Customers may see a disruption in their Email Campaigns analytics and Form Submission emails. | Minor | | (2.0 h) | resolved |
| 1Password | Problem with Gmail email delivery | Minor | | (3.1 h) | resolved |
| Greenhouse | Reports of Bounced Emails To Gmail Addresses | Minor | | (2.1 h) | resolved |
| CCanva | Unable to access Canva | No impact listed | | (6 d) | resolved |
| LLever | Emails | No impact listed | | (2.5 h) | resolved |
| BBraze | Google Mail bounce reporting and handling | No impact listed | | (3 d) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lever, Statuspage, Monday.com, QuickBooks Online, Linode (Akamai), Squarespace, Sentry, Render, Mezmo, Twilio, Netlify, Sanity.
Cite this
36 vendor-reported incidents started on 2020-12-16 (UTC) across 27 vendors, 9 labelled major or critical by the vendor.
- Title
- Outages on December 16, 2020
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2020-12-16