CompaniesLeverMonthly reportsDecember 2020
Lever in December 2020: incidents, uptime and changes
Vendor-reported outage time 2.8 days, incident time 10.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 5 · Major 1 · Minor 8 · No impact listed 1
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Being redirected to Lever homepage when attempting to sign in | Critical | 46 min | resolved | 12-07 | |
| Some users experiencing slowness | Critical | 23 h | resolved | 12-15 | |
| Users receiving 500 errors when accessing Lever | Critical | 1.3 h | resolved | 12-16 | |
| "Authentication failed"/500 errors when accessing Lever | Critical | 19 min | resolved | 12-17 | |
| 500 errors when accessing Lever | Critical | 10 min | resolved | 12-17 | |
| Clients on our EU instance using the "Lever Mail" or "No-Reply" email options are not receiving email responses | Major | 43 h | resolved | 12-02 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with triggering background checks via Lever-HireRight integration | Minor | 35 h | resolved | 12-06 | |
| Delay in syncing emails | Minor | 1.4 h | resolved | 12-08 | |
| 'Hired' not exposed in the API response when fetching archive reasons using GET /archive_reasons endpoint | Minor | 3.8 h | resolved | 12-08 | |
| Some users experiencing slowness | Minor | 4.4 h | resolved | 12-14 | |
| Emails | No impact listed | 2.5 h | resolved | 12-15 | |
| Easy Book links not displaying availability for O365 users | Minor | 21 h | resolved | 12-17 | |
| Delayed LinkedIn RSC activities | Minor | 4 d | resolved | 12-18 | |
| Lever showing intermittent errors | Minor | 4.8 h | resolved | 12-27 | |
| Lever showing intermittent error message | Minor | 1.3 h | resolved | 12-28 |
Cite this
Lever posted 15 status incidents in December 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Lever in December 2020
- Vendor
- Lever
- Date
- URL
- https://rewindex.com/company/lever/2020/12