rewindex

Outages by dayDecember 2, 2020

Outages on December 2, 2020

UTC day 2020-12-02 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
7labelled major or critical
20vendors with a new incident
9still open from earlier days

By vendor label: Critical 3 · Major 4 · Minor 14 · No impact listed 8 · 11 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 350 - Appleton, WICritical (7.4 h)resolved
AircallIssue on our infrastructureCritical (53 min)resolved
TrelloTrello is slow or unavailableCritical (1.9 h)resolved
CloudinaryCloudinary Adobe Connector issue with macOS Big SurMajor (26 d)resolved
MongoDB AtlasIncreased API response times for Realm requestsMajor (6.8 h)resolved
HubSpotCompanies, Deals, Tickets, and Custom Objects Failing to Load for all HubSpot CustomersMajor (59 min)resolved
LeverClients on our EU instance using the "Lever Mail" or "No-Reply" email options are not receiving email responsesMajor (43 h)resolved
MongoDB AtlasMongoDB Atlas: New node creation delayedMinor (53 min)resolved
TwilioSMS Delivery Delays to Grameenphone in BangladeshMinor (4.3 h)resolved
SinchScheduled Network Maintenance - EU2 Site (Extended)Minor (1.1 h)resolved
MapboxLive Traffic outageMinor (1.7 h)resolved
TwilioSMS Delivery Delays to Telenor Network in PakistanMinor (2.1 h)resolved
TwilioSMS Delivery Delays to Telcel Network in MexicoMinor (3.0 h)resolved
PlivoInbound SMS failure/delay towards the US phone numbers in Appleton, WIMinor (7.3 h)resolved
TwilioOutbound SMS Delivery Failures to MTN SyriaMinor (2.3 h)resolved
TwilioSMS Delivery Issue to Syrian Arab Republic MTN Network (417-02)Minor (2.4 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Minor (1.6 h)resolved
TwilioProgrammable Fax Permissions not inheriting for new SubaccountsMinor (51 min)resolved
TwilioSMS Delivery Delays to Oi Network in BrazilMinor (9.8 h)resolved
New RelicUI Irregularities for US RegionMinor (1.1 h)resolved
SinchDelivery Issues Oi BrazilMinor (9.8 h)resolved
LaunchDarklyInvitation flow is blocked by an unexpected errorNo impact listed (40 min)resolved
AmplitudeSome block filters are not working as expectedNo impact listed (1.1 h)resolved
SnykElevated error rate in Container base image remediation advice flowsNo impact listed (13 min)resolved
SegmentUser suppression page is experiencing timeoutsNo impact listed (2.3 h)resolved
SurveyMonkeyAnalyze Page Loading IncidentNo impact listed (44 min)resolved
SurveyMonkeySurvey page functionality impacted by errorsNo impact listed (19 min)resolved
FigmaSite outageNo impact listed (23 min)resolved
SmartsheetTemporary Service InterruptionNo impact listed (2.0 h)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 534 - Topeka, KSMajor (8.8 h)resolved
Canva"This site can't be reached" errorMajor (13 h)resolved
LaunchDarklyIncreased error rate in event ingestionMinor (13 d)resolved
TwilioSMS Intermittent Delivery Delays to Argentina Personal NetworkMinor (12 d)resolved
PlivoDelivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&TMinor (9 d)resolved
PlivoInbound SMS failure/delay towards the US phone numbersMinor (3 d)resolved
TwilioDevices using Super SIM may experience connectivity issues forcing them to reconnectMinor (7.0 h)resolved
XeroUsers experiencing slowness in HubdocMinor (4.1 h)resolved
HubSpotTwo-Factor Authentication (2FA) codes are not delivering for some customers in JapanNo impact listed (20 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] Scheduled Network Maintenance - EU2 SiteMaintenance (2.0 h)resolved
Braze[Scheduled] US-02 Network MaintenanceMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers: T-mobileMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (2.0 h)resolved
Sinch[Scheduled] External Maintenance - T-MobileMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&T MexicoMaintenance (15 min)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
XeroScheduled Outage: WorkflowMax, Xero Practice Manager and Xero Tax NZ & AU - 6 Dec 06.00 NZDTMaintenance (3 d)resolved
Braze[Scheduled] EU-01 Network MaintenanceMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Aircall, Trello, Cloudinary, MongoDB Atlas, HubSpot, Lever, Twilio, Sinch, Mapbox, Plivo, Semaphore.

Cite this

29 vendor-reported incidents started on 2020-12-02 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

Title
Outages on December 2, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-12-02

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