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CompaniesBandwidthMonthly reportsDecember 2020

Bandwidth in December 2020: incidents, uptime and changes

17incidents posted
6labelled major or critical
69.06%free of major/critical
66.71%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9.6 days, incident time 10.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 3 · Minor 5 · No impact listed 6

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Bandwidth Local Market Impairment - 350 - Appleton, WICritical7.4 hresolved12-02
Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)Critical3 dresolved12-06
Bandwidth Local Market ImpairmentCritical8.2 hresolved12-13
Bandwidth Local Market Impairment - 534 - Topeka, KSMajor8.8 hresolved12-01
Edge 02 Inbound Call FailuresMajor2.1 hresolved12-17
Bandwidth Local Market Impairment - 470 - Nashville, TNMajor6 dresolved12-25

Other incidents 11

IncidentImpactStartedDurationStatusDay
Toll Free SMS Outbound to T-Mobile handsetsMinor9.2 hresolved12-03
EVS DashboardMinor2.1 hresolved12-04
SMS outbound delaysMinor3.1 hresolved12-05
Bandwidth Local Market Impairment - 440 - Savannah, GANo impact listed3.8 hresolved12-05
Inbound CNAM Degraded PerformanceMinor3.1 hresolved12-10
Brief Voice Service Degraded Performance from 14:24 to 14:35 PMNo impact listed0 minresolved12-10
Bandwidth Dashboard IncidentNo impact listed10 hresolved12-12
Outbound Call FailuresNo impact listed0 minresolved12-16
Bandwidth Local Market Impairment - 554 - Longview TXNo impact listed3.8 hresolved12-20
Toll Free SMS Outbound FailuresMinor12 hresolved12-28
Specific LATA IncidentNo impact listed13 hresolved12-29

Maintenance 43

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Bandwidth posted 17 status incidents in December 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Bandwidth in December 2020
Vendor
Bandwidth
Date
URL
https://rewindex.com/company/bandwidth/2020/12

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