rewindex

Outages by dayDecember 10, 2020

Outages on December 10, 2020

UTC day 2020-12-10 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started
7labelled major or critical
21vendors with a new incident
4still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 14 · No impact listed 10 · 13 maintenance

Incidents started this day 31

VendorIncidentImpactStartedResolvedStatus
CanvaUnable to access CanvaCritical (3.3 h)resolved
IterableIterable Web App is not accessibleMajor (47 min)resolved
InfluxData (InfluxDB Cloud)query errors in aws-us-westMajor (1.2 h)resolved
FireboltEngines APIs may failMajor (5 d)resolved
Mailjetwe’re investigating an app outage and partial api outageMajor (1.4 h)resolved
HubSpotHubSpot preview links currently not loading for some customers from HubSpot editors.Major (3.1 h)resolved
GrammarlyGrammarly is experiencing a service interruptionMajor (5.2 h)resolved
WorkOSPlatform ErrorsMinor (1 min)resolved
Elastic CloudPlatform instability on GCP europe-west2Minor (58 min)resolved
SnowflakeGCP - Europe (West-2): SI-20201209Minor (1.6 h)resolved
TwilioMMS Delivery Delays to US from a Subset of Long CodesMinor (10 h)resolved
TwilioSMS Delivery Delays to Orange IsraelMinor (6.7 h)resolved
TwilioSMS Delivery Delays and Failures To and From Twilio Canadian Short CodesMinor (28 h)resolved
TwilioInbound Call Failures to a Subset of Twilio Hungary Phone NumbersMinor (1.3 h)resolved
AircallDelays on tickets and activities logs in HubSpotMinor (13 h)resolved
AircallAircall CTI in Salesforce is unavailable.Minor (5.3 h)resolved
TwilioSuper SIM Network Connectivity IssuesMinor (12 h)resolved
BandwidthInbound CNAM Degraded PerformanceMinor (3.1 h)resolved
WorkOSAdmin Portal Service DisruptionMinor (1.4 h)resolved
KlaviyoDelays in Analytics ProcessingMinor (3 d)resolved
XeroUsers experiencing slowness and performance issues in HubdocMinor (27 min)resolved
CanvaUnable to access CanvaNo impact listed (6 d)resolved
SegmentMaintenance downtime: User Suppression/Deletion UI pagesNo impact listed (1.1 h)resolved
TwilioDelay in Visualizing Data for Insights ProductsNo impact listed (32 min)resolved
TwilioSMS Delivery Delays to USNo impact listed (2 min)resolved
BandwidthBrief Voice Service Degraded Performance from 14:24 to 14:35 PMNo impact listed (0 min)resolved
MessageBird (Bird)Issues with Voice Calling supplierNo impact listed (1.1 h)resolved
SparkPostWe are seeing an increase in "delays"/4xx errors on outbound message delivery for some SparkPost and SparkPost Enterprise customers (US hosted only)No impact listed (47 min)resolved
ConfluentIntermittent Login Issues with Cloud UI and CLINo impact listed (59 min)resolved
SquarespaceThe legacy Squarespace 5 platform is not loadingNo impact listed (21 min)resolved
SentryDelayed Attachment IngestionNo impact listed (4.4 h)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
TwilioSMS Delivery Delays to 9Mobile Network in NigeriaMinor (47 h)resolved
TwilioSMS Delivery Failures from Local Brazil Long Codes to Numbers in BrazilMinor (7 d)resolved
GreenhouseGoogle Sheets Report Connector Intermittent ErrorsMinor (6 d)resolved
HeapApp UnavailabilityMinor (33 min)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] SMS Carrier Maintenance - Megafon RussiaMaintenance (5.0 h)resolved
Sinch[Scheduled] Scheduled Maintenance - EU1 SiteMaintenance (1.0 h)resolved
Sinch[Scheduled] External Maintenance - Verizon - USMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards the US & Canada phone numbersMaintenance (3.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - JFK Data CenterMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMSMaintenance (3.0 h)resolved
Linode (Akamai)[Scheduled] Emergency Network Maintenance - US Central (Dallas)Maintenance (58 min)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbersMaintenance (6.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Iterable, InfluxData (InfluxDB Cloud), Firebolt, Mailjet, HubSpot, Grammarly, WorkOS, Elastic Cloud, Snowflake, Twilio, Aircall.

Cite this

31 vendor-reported incidents started on 2020-12-10 (UTC) across 21 vendors, 7 labelled major or critical by the vendor.

Title
Outages on December 10, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-12-10

All daysOutage eventsMarkdown