Outages by dayDecember 9, 2020

Outages on December 9, 2020

UTC day 2020-12-09 (Dec 9, 2020, 00:00 to Dec 9, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started

9labelled major or critical

21vendors with a new incident

6still open from earlier days

By vendor label: Critical 4 · Major 5 · Minor 12 · No impact listed 3 · 10 maintenance

Incidents started this day 24

Vendor	Incident	Impact	Started	Resolved	Status
MessageBird (Bird)	Inbox currently unavailable	Critical	14:57	15:23 (26 min)	resolved
Monday.com	Investigating issues with Automations & Integrations	Critical	15:53	16:04 (11 min)	resolved
New Relic	New Relic One UI Unavailable	Critical	17:26	18:05 (39 min)	resolved
Maven Central	oss.sonatype.org is down	Critical	19:14	19:16 (2 min)	resolved
Amplitude	Notebooks are not loading	Major	08:25	09:40 (1.3 h)	resolved
JFrog	Partial outage in GCP USE1	Major	14:23	19:27 (5.1 h)	resolved
Bitbucket	Pipelines are not starting for some customers	Major	16:38	18:08 (1.5 h)	resolved
Logz.io	Logz.io web application is experiencing elevated error rates	Major	16:51	17:11 (20 min)	resolved
Stream (GetStream)	Elevated error rates on Chat API	Major	16:59	17:43 (44 min)	postmortem
Xero	Xero Tax is unavailable for some users	Minor	00:02	01:56 (1.9 h)	resolved
Elastic Cloud	Delayed log delivery in azure-centralus	Minor	00:05	00:57 (52 min)	resolved
LaunchDarkly	Some users are experiencing an infinite redirect when loading launchdarkly.com/blog	Minor	01:37	02:10 (33 min)	resolved
Xero	Users experiencing slow performance in Reporting	Minor	03:50	09:59 (6.2 h)	resolved
Xero	Some users are unable to upload documents in Xero	Minor	03:55	04:57 (1.0 h)	resolved
Twilio	SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil	Minor	14:55	Dec 16, 2020, 18:26 (7 d)	resolved
Typeform	Typeform admin/login currently is degraded - some users are unable to login	Minor	15:19	15:59 (40 min)	resolved
Greenhouse	Google Sheets Report Connector Intermittent Errors	Minor	17:23	Dec 15, 2020, 19:34 (6 d)	resolved
Twilio	Automated Alert: No Customer Impact	Minor	18:52	19:14 (22 min)	resolved
Braze	US-03 SDK API increased error rates and data processing Delays	Minor	20:31	21:14 (43 min)	resolved
Squarespace	Issues with images loading slowly	Minor	21:45	23:22 (1.6 h)	resolved
Heap	App Unavailability	Minor	23:48	Dec 10, 2020, 00:21 (33 min)	resolved
Netlify	Detected latency and dropped connections on Load Balancer IP	No impact listed	13:26	13:49 (23 min)	resolved
Bugsnag	Bugsnag dashboard intermittent connection issues	No impact listed	14:14	15:01 (47 min)	resolved
Snyk	Elevated Snyk Monitor Errors	No impact listed	22:15	23:57 (1.7 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)	Critical	Dec 6, 2020, 20:45	12:44 (3 d)	resolved
Cloudinary	Cloudinary Adobe Connector issue with macOS Big Sur	Major	Dec 2, 2020, 08:36	Dec 28, 2020, 15:08 (26 d)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Beaumont, TX	Minor	Dec 7, 2020, 01:13	12:47 (2 d)	resolved
Twilio	SMS Delivery Delays to 9Mobile Network in Nigeria	Minor	Dec 8, 2020, 14:19	Dec 10, 2020, 13:03 (47 h)	resolved
Twilio	Voice Calls To Belgium-Mobile-Base Network Dropping	Minor	Dec 8, 2020, 14:47	13:04 (22 h)	resolved
Lever	'Hired' not exposed in the API response when fetching archive reasons using GET /archive_reasons endpoint	Minor	Dec 8, 2020, 23:18	03:07 (3.8 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Scheduled Maintenance - EU3 Site	Maintenance	01:00	02:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US Central(Dallas)	Maintenance	05:01	06:30 (1.5 h)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance Room 1 - Racks B5, B9, B10, B11	Maintenance	06:02	08:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	07:00	11:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US and Canada Long Number Provider	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance LAX Data Center	Maintenance	08:00	14:00 (6.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	08:30	10:30 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:01	Dec 10, 2020, 00:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers	Maintenance	22:01	Dec 10, 2020, 03:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: MessageBird (Bird), Monday.com, New Relic, Maven Central, Amplitude, JFrog, Bitbucket, Logz.io, Stream (GetStream), Xero, Elastic Cloud, LaunchDarkly.

Cite this

24 vendor-reported incidents started on 2020-12-09 (UTC) across 21 vendors, 9 labelled major or critical by the vendor.

Title: Outages on December 9, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-12-09 00:00 UTC
URL: https://rewindex.com/outages/2020-12-09

All days Outage events Markdown