CompaniesMessageBird (Bird)Monthly reportsDecember 2020
MessageBird (Bird) in December 2020: incidents, uptime and changes
Vendor-reported outage time 1 h 4 min, incident time 5 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 1 · Minor 4 · No impact listed 6
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbox currently unavailable | Critical | 26 min | resolved | 12-09 | |
| Inbox not available | Major | 38 min | resolved | 12-11 |
Other incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent issues with status on Voice Calling webhooks | No impact listed | 2.4 h | resolved | 12-04 | |
| Delays in WhatsApp message delivery | Minor | 1.5 h | resolved | 12-06 | |
| Requeue tickets on Inbox is not working | Minor | 29 min | resolved | 12-07 | |
| Issues with Voice Calling supplier | No impact listed | 1.1 h | resolved | 12-10 | |
| Elevated errors in the Conversations API and Inbox | Minor | 2.4 h | resolved | 12-11 | |
| Platform Observability degraded | No impact listed | 1.4 h | resolved | 12-14 | |
| Delays on Flow Builder invocations | No impact listed | 30 min | resolved | 12-15 | |
| Telegram is unavailable | Minor | 1.2 h | resolved | 12-16 | |
| Delays on SMS message statuses (DLRs) | No impact listed | 4.6 h | resolved | 12-22 | |
| Delays on SMS message delivery | No impact listed | 33 min | resolved | 12-30 |
Maintenance 3
Cite this
MessageBird (Bird) posted 12 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in December 2020
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2020/12