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CompaniesMessageBird (Bird)Monthly reportsNovember 2020

MessageBird (Bird) in November 2020: incidents, uptime and changes

9incidents posted
3labelled major or critical
99.72%free of major/critical
64.97%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h, incident time 10.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 6

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
OmniChannel Chat Widget UnavailableCritical19 minresolved11-16
Investigation issues with SMS platformMajor1.7 hresolved11-12
Dashboard is downMajor16 minresolved11-12

Other incidents 6

IncidentImpactStartedDurationStatusDay
WhatsApp Session Messages partially failing for Inbox and Conversations productsMinor3 dresolved11-06
Degraded performance in FlowBuilder invocationsMinor11 minresolved11-06
SMS Delivery Failures to StarHub Network in SingaporeMinor4.3 hresolved11-18
Operator Notification: Vodafone GermanyMinor7 dresolved11-23
Failed media uploads in Whatsapp channel, also affecting InboxMinor1.8 hresolved11-25
Delays delivering SMS from dashboard and REST apiMinor1.2 hresolved11-28

Maintenance 5

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Cite this

MessageBird (Bird) posted 9 status incidents in November 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in November 2020
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2020/11

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