rewindex

Outages by dayNovember 12, 2020

Outages on November 12, 2020

UTC day 2020-11-12 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
5labelled major or critical
17vendors with a new incident
10still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 16 · No impact listed 8 · 15 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
MongoDB AtlasMongoDB Cloud: Atlas and Cloud Manager UI is currently unavailableCritical (39 min)resolved
TypeformTypeform Platform currently degradedMajor (13 min)resolved
MessageBird (Bird)Investigation issues with SMS platformMajor (1.7 h)resolved
MessageBird (Bird)Dashboard is downMajor (16 min)resolved
MailgunIssue with Control Panel logins from RackspaceMajor (3.3 h)resolved
PlivoInbound call failure towards Philippines phone numbers.Minor (14 min)resolved
TwilioPhone Number Emergency Capabilities Update FailuresMinor (17 min)resolved
TwilioVoice Calls To Chile Network Completing With Error MessageMinor (1.1 h)resolved
SinchDelivery Issue France - SFRMinor (46 min)resolved
CircleCIcircleci.com landing page and documentation inaccessibleMinor (0 min)resolved
TwilioSuper SIM connectivity issueMinor (2.7 h)resolved
SinchDelivery Issue Indonesia - XLMinor (29 min)resolved
TwilioSMS Delivery Failures on Indonesia XL AxiataMinor (1.0 h)resolved
New RelicSynthetics Containerized Private Minions UI Unavailable for US RegionMinor (28 min)resolved
SparkPostElevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.Minor (19 min)resolved
UnbouncePopups and Sticky Bars Overviews Intermittently Not AvailableMinor (5.5 h)resolved
SubstackData processing issues - Writer dashboard statistics affectedMinor (1.7 h)resolved
XeroSome users from accessing payrollMinor (13 min)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMinor (3 d)resolved
TwilioSMS Delivery Failures to Orange/Tigo Network in Congo Democratic RepublicMinor (2.8 h)resolved
TypeformTypeform Help Center Contact Us Button UnavailableMinor (9.8 h)resolved
DiscordAndroid subscription purchase failuresNo impact listed (16 h)resolved
TwilioAPI 500 Errors Affecting Multiple ServicesNo impact listed (0 min)resolved
TwilioSuper SIM and Programmable Wireless Connectivity IssuesNo impact listed (0 min)resolved
TwilioOn Call Engineers are InvestigatingNo impact listed (31 min)resolved
TwilioSMS delivery failures to Israel and Burkina FasoNo impact listed (0 min)resolved
TwilioNotify SMS FailuresNo impact listed (0 min)resolved
SnykElevated Error RatesNo impact listed (54 min)resolved
Bunny.netIncrease in 502 errorsNo impact listed (0 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
GorgiasMicrosoft Graph API issue affects outlook integrationCritical (19 h)resolved
JiraJira outage for some customers in Asia PacificCritical (1.8 h)resolved
MailgunIssues logging into control panelMajor (4.8 h)resolved
HeapEvent Visualizer (Web) UnavailabilityMajor (1.2 h)resolved
TwilioSMS Delivery Failures on China MobileMinor (36 h)resolved
TwilioUpdates to Messaging Logs DelayedMinor (8.0 h)resolved
TwilioMMS Delivery Delays to US - AT&T from Small Subset of Short CodesMinor (7.3 h)resolved
MailgunElevated error rate on API / SMTP in USMinor (7.5 h)resolved
TwilioCall Recording FailuresMinor (4.4 h)resolved
TwilioSMS Delivery Failures to XL Axiata Network IndonesiaMinor (3.6 h)resolved

Maintenance 15

VendorIncidentImpactStartedResolvedStatus
1Password[Scheduled] 1password.eu infrastructure maintenanceMaintenance (25 min)resolved
Plivo[Scheduled] Schedule maintenance on Plivo MMSMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMS/SMSMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbersMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance US3Maintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMS/MMSMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Verizon USMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-Mobile USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - US CellularMaintenance (4.0 h)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance EU3Maintenance (4.0 h)resolved
Braze[Scheduled] EU-01 Network MaintenanceMaintenance (1.3 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: MongoDB Atlas, Typeform, MessageBird (Bird), Mailgun, Plivo, Twilio, Sinch, CircleCI, New Relic, SparkPost, Unbounce, Substack.

Cite this

29 vendor-reported incidents started on 2020-11-12 (UTC) across 17 vendors, 5 labelled major or critical by the vendor.

Title
Outages on November 12, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-11-12

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