# Outages on November 12, 2020 (UTC)

> 29 incidents started on November 12, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (MongoDB Atlas, Typeform, MessageBird (Bird)); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-11-12
Last updated: 2020-11-15T23:26:00Z

- Incidents started: 29 (major/critical: 5, other: 24) across 17 vendors
- Still open from earlier days: 10 · Maintenance windows: 15 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 16, none 8
- Previous day with incidents: [2020-11-11](https://rewindex.com/outages/2020-11-11.md) · Next: [2020-11-13](https://rewindex.com/outages/2020-11-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Cloud: Atlas and Cloud Manager UI is currently unavailable](https://rewindex.com/company/mongodb-atlas/incidents/80wpdzspyq9b.md) | critical | 2020-11-12 18:42 UTC | 2020-11-12 19:21 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Platform currently degraded](https://rewindex.com/company/typeform/incidents/0f5lqvhxbx8q.md) | major | 2020-11-12 12:15 UTC | 2020-11-12 12:28 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Investigation issues with SMS platform](https://rewindex.com/company/messagebird-bird/incidents/f0ydz3dlwnxt.md) | major | 2020-11-12 14:19 UTC | 2020-11-12 16:00 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Dashboard is down](https://rewindex.com/company/messagebird-bird/incidents/c74g7nsczm9z.md) | major | 2020-11-12 14:23 UTC | 2020-11-12 14:39 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Issue with Control Panel logins from Rackspace](https://rewindex.com/company/mailgun/incidents/8kr70h3l6jz6.md) | major | 2020-11-12 15:12 UTC | 2020-11-12 18:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards Philippines phone numbers.](https://rewindex.com/company/plivo/incidents/8b7ywj1939xg.md) | minor | 2020-11-12 01:05 UTC | 2020-11-12 01:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Phone Number Emergency Capabilities Update Failures](https://rewindex.com/company/twilio/incidents/jdgjl6wsz01l.md) | minor | 2020-11-12 01:06 UTC | 2020-11-12 01:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Calls To Chile Network Completing With Error Message](https://rewindex.com/company/twilio/incidents/yzg5kq7s7cq4.md) | minor | 2020-11-12 02:02 UTC | 2020-11-12 03:08 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - SFR](https://rewindex.com/company/sinch/incidents/chr1byw9xctr.md) | minor | 2020-11-12 05:42 UTC | 2020-11-12 06:28 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [circleci.com landing page and documentation inaccessible](https://rewindex.com/company/circleci/incidents/tbjfb2xmkk87.md) | minor | 2020-11-12 07:40 UTC | 2020-11-12 07:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM connectivity issue](https://rewindex.com/company/twilio/incidents/6m7wsv2v093x.md) | minor | 2020-11-12 08:15 UTC | 2020-11-12 10:58 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Indonesia - XL](https://rewindex.com/company/sinch/incidents/0kt7gprpr0yw.md) | minor | 2020-11-12 12:02 UTC | 2020-11-12 12:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Indonesia XL Axiata](https://rewindex.com/company/twilio/incidents/p3kh4mqb3h95.md) | minor | 2020-11-12 12:04 UTC | 2020-11-12 13:06 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Containerized Private Minions UI Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/zjlwpxt1b2tr.md) | minor | 2020-11-12 17:53 UTC | 2020-11-12 18:21 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/9y5rp08hfkjd.md) | minor | 2020-11-12 19:21 UTC | 2020-11-12 19:40 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Popups and Sticky Bars Overviews Intermittently Not Available](https://rewindex.com/company/unbounce/incidents/mtm2qgz3t4fy.md) | minor | 2020-11-12 20:17 UTC | 2020-11-13 01:47 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Data processing issues - Writer dashboard statistics affected](https://rewindex.com/company/substack/incidents/rcylg28dccl9.md) | minor | 2020-11-12 21:28 UTC | 2020-11-12 23:12 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users from accessing payroll](https://rewindex.com/company/xero/incidents/54bzq80nwd3r.md) | minor | 2020-11-12 21:42 UTC | 2020-11-12 21:55 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/b7g81mkv74t0.md) | minor | 2020-11-12 22:34 UTC | 2020-11-15 23:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Orange/Tigo Network in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/5mc3hxld6l1m.md) | minor | 2020-11-12 22:42 UTC | 2020-11-13 01:28 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Help Center Contact Us Button Unavailable](https://rewindex.com/company/typeform/incidents/p6x77b20jkqr.md) | minor | 2020-11-12 23:10 UTC | 2020-11-13 08:58 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Android subscription purchase failures](https://rewindex.com/company/discord/incidents/j4fr037dntmb.md) | none | 2020-11-12 00:09 UTC | 2020-11-12 15:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [API 500 Errors Affecting Multiple Services](https://rewindex.com/company/twilio/incidents/1y9wlgt550j6.md) | none | 2020-11-12 04:47 UTC | 2020-11-12 04:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM and Programmable Wireless Connectivity Issues](https://rewindex.com/company/twilio/incidents/hc1h0mc33v05.md) | none | 2020-11-12 06:41 UTC | 2020-11-12 06:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/xx766wm5b9t0.md) | none | 2020-11-12 08:50 UTC | 2020-11-12 09:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery failures to Israel and Burkina Faso](https://rewindex.com/company/twilio/incidents/vz8h9r56by2f.md) | none | 2020-11-12 09:13 UTC | 2020-11-12 09:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Notify SMS Failures](https://rewindex.com/company/twilio/incidents/zcm3gzcqdp9h.md) | none | 2020-11-12 09:46 UTC | 2020-11-12 09:46 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Elevated Error Rates](https://rewindex.com/company/snyk/incidents/84ftmmytxtf5.md) | none | 2020-11-12 15:47 UTC | 2020-11-12 16:41 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Increase in 502 errors](https://rewindex.com/company/bunny-net/incidents/qd80lzt24gf0.md) | none | 2020-11-12 19:00 UTC | 2020-11-12 19:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Microsoft Graph API issue affects outlook integration](https://rewindex.com/company/gorgias/incidents/564ydc0t2hzz.md) | critical | 2020-11-11 22:49 UTC | 2020-11-12 17:47 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira outage for some customers in Asia Pacific](https://rewindex.com/company/jira/incidents/z84fn0j04829.md) | critical | 2020-11-11 22:53 UTC | 2020-11-12 00:42 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Issues logging into control panel](https://rewindex.com/company/mailgun/incidents/ky2rb91rtym1.md) | major | 2020-11-11 23:21 UTC | 2020-11-12 04:09 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Event Visualizer (Web) Unavailability](https://rewindex.com/company/heap/incidents/kf396wdgnztj.md) | major | 2020-11-11 23:42 UTC | 2020-11-12 00:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on China Mobile](https://rewindex.com/company/twilio/incidents/2brrz47rb8bq.md) | minor | 2020-11-11 14:04 UTC | 2020-11-13 02:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Updates to Messaging Logs Delayed](https://rewindex.com/company/twilio/incidents/vjbrq57br2r4.md) | minor | 2020-11-11 18:29 UTC | 2020-11-12 02:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to US - AT&T from Small Subset of Short Codes](https://rewindex.com/company/twilio/incidents/4dvm2rd48h5f.md) | minor | 2020-11-11 18:53 UTC | 2020-11-12 02:08 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Elevated error rate on API / SMTP in US](https://rewindex.com/company/mailgun/incidents/3sl5gdwhvjll.md) | minor | 2020-11-11 20:37 UTC | 2020-11-12 04:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Recording Failures](https://rewindex.com/company/twilio/incidents/7zvm3kvjgkns.md) | minor | 2020-11-11 21:06 UTC | 2020-11-12 01:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to XL Axiata Network Indonesia](https://rewindex.com/company/twilio/incidents/s3w041tj9y0t.md) | minor | 2020-11-11 23:53 UTC | 2020-11-12 03:32 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [1Password](https://rewindex.com/company/1password.md) | [\[Scheduled\] 1password.eu infrastructure maintenance](https://rewindex.com/company/1password/incidents/52fnz4r2glzn.md) | maintenance | 2020-11-12 02:00 UTC | 2020-11-12 02:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Schedule maintenance on Plivo MMS](https://rewindex.com/company/plivo/incidents/qnt8p88qs10w.md) | maintenance | 2020-11-12 04:30 UTC | 2020-11-12 06:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/k8yqbvktypcq.md) | maintenance | 2020-11-12 05:00 UTC | 2020-11-12 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/0rwznt87nxj2.md) | maintenance | 2020-11-12 05:00 UTC | 2020-11-12 08:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/g8f3x2rmzhmg.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/r835hw3m287l.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 07:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jnzw1vzb96c0.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/jnfnjqnrybqw.md) | maintenance | 2020-11-12 06:00 UTC | 2020-11-12 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3cw4bzn0m739.md) | maintenance | 2020-11-12 06:00 UTC | 2020-11-12 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/z6f7jlkvv2dl.md) | maintenance | 2020-11-12 06:01 UTC | 2020-11-12 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/zm95nlfqd6vb.md) | maintenance | 2020-11-12 06:01 UTC | 2020-11-12 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/14lwsk0bw8db.md) | maintenance | 2020-11-12 07:00 UTC | 2020-11-12 14:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/g8hwf5zmj4vh.md) | maintenance | 2020-11-12 07:00 UTC | 2020-11-12 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance EU3](https://rewindex.com/company/sinch/incidents/p0s7287rp7v4.md) | maintenance | 2020-11-12 22:00 UTC | 2020-11-13 02:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU-01 Network Maintenance](https://rewindex.com/company/braze/incidents/2jkgldgj3vky.md) | maintenance | 2020-11-12 23:00 UTC | 2020-11-13 00:20 UTC | resolved |

## Cite this

29 vendor-reported incidents started on 2020-11-12 (UTC) across 17 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-11-12
- Citation: Rewindex daily outage roundup, “Outages on November 12, 2020” (2020-11-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-11-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 12, 2020 (2020-11-12)](https://rewindex.com/outages/2020-11-12)`


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Canonical: https://rewindex.com/outages/2020-11-12 · Markdown: https://rewindex.com/outages/2020-11-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:42.622Z