rewindex

Outages by dayNovember 13, 2020

Outages on November 13, 2020

UTC day 2020-11-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
1labelled major or critical
10vendors with a new incident
5still open from earlier days

By vendor label: Major 1 · Minor 13 · No impact listed 2 · 9 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
DialpadVietnam Inbound call OutageMajor (26 h)resolved
TwilioSMS Delivery Failures to CTBC Cellular in BrazilMinor (2.9 h)resolved
TwilioMMS Delivery Report Delays to US Carriers on a Subset of Twilio Short CodesMinor (7.1 h)resolved
SinchMMS MT and MO Delays - Sprint USMinor (3.7 h)resolved
TwilioSMS Delivery Failures to PeopleNet in UkraineMinor (4.9 h)resolved
DiscordImage embeds not loadingMinor (11 min)resolved
TwilioSMS Delivery Failures to TriMob in UkraineMinor (3.2 h)resolved
HeapSalesforce data-in backfill not runningMinor (0 min)resolved
New RelicSynthetics Alerts/UI Unavailable for US RegionMinor (11 min)resolved
WorkOSPlatform ErrorsMinor (4 min)resolved
Box[Minor] Missing Events in Exported User Activity Reports from the Admin ConsoleMinor (36 h)resolved
SegmentPersonas data delays for user profilesMinor (1.0 h)resolved
New RelicMultiple Products UI Irregularities for US RegionMinor (1.7 h)resolved
TwilioMessage Log Retrieval Failures via API Endpoint /MessagesMinor (5.0 h)resolved
New RelicInfra Alerts issue has been identified in US RegionNo impact listed (2.2 h)resolved
BigCommerceAvailability issue with a subset of BigCommerce storesNo impact listed (38 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
TwilioSMS Delivery Failures on China MobileMinor (36 h)resolved
UnbouncePopups and Sticky Bars Overviews Intermittently Not AvailableMinor (5.5 h)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMinor (3 d)resolved
TwilioSMS Delivery Failures to Orange/Tigo Network in Congo Democratic RepublicMinor (2.8 h)resolved
TypeformTypeform Help Center Contact Us Button UnavailableMinor (9.8 h)resolved

Maintenance 9

VendorIncidentImpactStartedResolvedStatus
Mux[Scheduled] Application Database Maintenance - 2020-11-13 01:00-03:00 UTCMaintenance (1.4 h)resolved
1Password[Scheduled] 1password.com infrastructure maintenanceMaintenance (1.0 h)resolved
Xero[Scheduled] Scheduled Inland Revenue service upgrade on Saturday 14th NovemberMaintenance (3 d)resolved
Braze[Scheduled] US-01 Network MaintenanceMaintenance (54 min)resolved
Braze[Scheduled] US-02 Network MaintenanceMaintenance (54 min)resolved
Braze[Scheduled] US-03 Network MaintenanceMaintenance (54 min)resolved
Braze[Scheduled] US-04 Network MaintenanceMaintenance (53 min)resolved
Braze[Scheduled] US-06 Network MaintenanceMaintenance (53 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dialpad, Twilio, Sinch, Discord, Heap, New Relic, WorkOS, Box, Segment, BigCommerce.

Cite this

16 vendor-reported incidents started on 2020-11-13 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

Title
Outages on November 13, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-11-13

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