Heap: Salesforce data-in backfill not running
Timeline of updates
- resolved
The Salesforce data-in backfill stopped running at 03:06 PT on November 6th, and did not run again until it was redeployed at 14:45 PT on November 12th. No data from Salesforce was brought into Heap during this outage. Data sent from Heap to Salesforce could have been incomplete or outdated during this outage. After 16:03 PT on November 12th, Salesforce data in Heap was up-to-date (all missing data was backfilled successfully). Data sent from Heap to Salesforce on November 13th was complete and up-to-date.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Heap, started 2020-11-13 08:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Salesforce data-in backfill not running
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz
Heap profileRecent Heap incidentsAll outages on November 13, 2020Heap in November 2020MarkdownJSON