# Heap: Salesforce data-in backfill not running

> Heap status incident “Salesforce data-in backfill not running” on 2020-11-13: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz
Last updated: 2020-11-13T08:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-13 08:00 UTC · Resolved: 2020-11-13 08:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/z1vfzj5j0mdz](https://status.heap.io/incidents/z1vfzj5j0mdz)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2020-11-13 08:00 UTC: The Salesforce data-in backfill stopped running at 03:06 PT on November 6th, and did not run again until it was redeployed at 14:45 PT on November 12th. No data from Salesforce was brought into Heap during this outage. Data sent from Heap to Salesforce could have been incomplete or outdated during this outage. After 16:03 PT on November 12th, Salesforce data in Heap was up-to-date (all missing data was backfilled successfully). Data sent from Heap to Salesforce on November 13th was complete and up-to-date.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2020-11-13 08:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz
- Citation: Heap, “Salesforce data-in backfill not running” (2020-11-13 08:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz (CC BY 4.0).
- Markdown link: `[Heap: Salesforce data-in backfill not running (2020-11-13)](https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz)`


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Canonical: https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz · Markdown: https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/z1vfzj5j0mdz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:39.162Z