# Outages on November 13, 2020 (UTC)

> 16 incidents started on November 13, 2020 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Dialpad); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-11-13
Last updated: 2020-11-15T20:20:00Z

- Incidents started: 16 (major/critical: 1, other: 15) across 10 vendors
- Still open from earlier days: 5 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: major 1, minor 13, none 2
- Previous day with incidents: [2020-11-12](https://rewindex.com/outages/2020-11-12.md) · Next: [2020-11-14](https://rewindex.com/outages/2020-11-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Vietnam Inbound call Outage](https://rewindex.com/company/dialpad/incidents/glgb5dlm50g9.md) | major | 2020-11-13 13:31 UTC | 2020-11-14 15:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to CTBC Cellular in Brazil](https://rewindex.com/company/twilio/incidents/7xr8b25shrbh.md) | minor | 2020-11-13 00:21 UTC | 2020-11-13 03:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Report Delays to US Carriers on a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/dq87sh1ghpzx.md) | minor | 2020-11-13 01:13 UTC | 2020-11-13 08:21 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [MMS MT and MO Delays - Sprint US](https://rewindex.com/company/sinch/incidents/bg49bg7k45q2.md) | minor | 2020-11-13 02:17 UTC | 2020-11-13 05:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to PeopleNet in Ukraine](https://rewindex.com/company/twilio/incidents/b79pp3dt852x.md) | minor | 2020-11-13 03:47 UTC | 2020-11-13 08:42 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Image embeds not loading](https://rewindex.com/company/discord/incidents/7q5czpsr1n0d.md) | minor | 2020-11-13 03:58 UTC | 2020-11-13 04:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to TriMob in Ukraine](https://rewindex.com/company/twilio/incidents/9kyqpzyl25tw.md) | minor | 2020-11-13 05:15 UTC | 2020-11-13 08:28 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Salesforce data-in backfill not running](https://rewindex.com/company/heap/incidents/z1vfzj5j0mdz.md) | minor | 2020-11-13 08:00 UTC | 2020-11-13 08:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Alerts/UI Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r.md) | minor | 2020-11-13 16:57 UTC | 2020-11-13 17:08 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Platform Errors](https://rewindex.com/company/workos/incidents/h0b7xnm9qlzz.md) | minor | 2020-11-13 18:16 UTC | 2020-11-13 18:20 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Missing Events in Exported User Activity Reports from the Admin Console](https://rewindex.com/company/box/incidents/ljr3d3vsy50x.md) | minor | 2020-11-13 18:22 UTC | 2020-11-15 06:42 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas data delays for user profiles](https://rewindex.com/company/segment/incidents/h5h1llg7qg5y.md) | minor | 2020-11-13 20:39 UTC | 2020-11-13 21:39 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Multiple Products UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/9wyvkr0760df.md) | minor | 2020-11-13 22:25 UTC | 2020-11-14 00:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message Log Retrieval Failures via API Endpoint /Messages](https://rewindex.com/company/twilio/incidents/v6btd9g9q8n2.md) | minor | 2020-11-13 23:09 UTC | 2020-11-14 04:11 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infra Alerts issue has been identified in US Region](https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq.md) | none | 2020-11-13 09:21 UTC | 2020-11-13 11:32 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/7vpkz97v12q7.md) | none | 2020-11-13 14:39 UTC | 2020-11-13 15:17 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on China Mobile](https://rewindex.com/company/twilio/incidents/2brrz47rb8bq.md) | minor | 2020-11-11 14:04 UTC | 2020-11-13 02:01 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Popups and Sticky Bars Overviews Intermittently Not Available](https://rewindex.com/company/unbounce/incidents/mtm2qgz3t4fy.md) | minor | 2020-11-12 20:17 UTC | 2020-11-13 01:47 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 12.5% of Metrics](https://rewindex.com/company/klaviyo/incidents/b7g81mkv74t0.md) | minor | 2020-11-12 22:34 UTC | 2020-11-15 23:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Orange/Tigo Network in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/5mc3hxld6l1m.md) | minor | 2020-11-12 22:42 UTC | 2020-11-13 01:28 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Help Center Contact Us Button Unavailable](https://rewindex.com/company/typeform/incidents/p6x77b20jkqr.md) | minor | 2020-11-12 23:10 UTC | 2020-11-13 08:58 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [\[Scheduled\] Application Database Maintenance - 2020-11-13 01:00-03:00 UTC](https://rewindex.com/company/mux/incidents/zy00rq2847cq.md) | maintenance | 2020-11-13 01:00 UTC | 2020-11-13 02:25 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [\[Scheduled\] 1password.com infrastructure maintenance](https://rewindex.com/company/1password/incidents/n52t550jrrmg.md) | maintenance | 2020-11-13 02:00 UTC | 2020-11-13 03:01 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [\[Scheduled\] Scheduled Inland Revenue service upgrade on Saturday 14th November](https://rewindex.com/company/xero/incidents/bw89qvbksxcb.md) | maintenance | 2020-11-13 03:30 UTC | 2020-11-15 20:20 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-01 Network Maintenance](https://rewindex.com/company/braze/incidents/bwsmmpq04ldn.md) | maintenance | 2020-11-13 04:00 UTC | 2020-11-13 04:54 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-02 Network Maintenance](https://rewindex.com/company/braze/incidents/8xtsc7ywyf9x.md) | maintenance | 2020-11-13 04:00 UTC | 2020-11-13 04:54 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-03 Network Maintenance](https://rewindex.com/company/braze/incidents/7yblkk52bgxf.md) | maintenance | 2020-11-13 04:00 UTC | 2020-11-13 04:54 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-04 Network Maintenance](https://rewindex.com/company/braze/incidents/wyp3kq92cvl0.md) | maintenance | 2020-11-13 04:00 UTC | 2020-11-13 04:53 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-06 Network Maintenance](https://rewindex.com/company/braze/incidents/dgz4wnb8v9zr.md) | maintenance | 2020-11-13 04:00 UTC | 2020-11-13 04:53 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/j77v45mr5smt.md) | maintenance | 2020-11-13 06:00 UTC | 2020-11-13 14:00 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2020-11-13 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-11-13
- Citation: Rewindex daily outage roundup, “Outages on November 13, 2020” (2020-11-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-11-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 13, 2020 (2020-11-13)](https://rewindex.com/outages/2020-11-13)`


---
Canonical: https://rewindex.com/outages/2020-11-13 · Markdown: https://rewindex.com/outages/2020-11-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:02.119Z