rewindex

CompaniesNew RelicIncidents

New Relic: Synthetics Alerts/UI Unavailable for US Region

MinorStatus: resolvedStarted Resolved (11 min)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 16:34 and 16:45 UTC, some customers experienced failures in Synthetics checks, which generated false alerts. We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-11-13 16:57 UTC, resolved after 11 min, 1 update(s).

Title
Synthetics Alerts/UI Unavailable for US Region
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r

New Relic profileRecent New Relic incidentsAll outages on November 13, 2020New Relic in November 2020MarkdownJSON