# New Relic: Synthetics Alerts/UI Unavailable for US Region

> New Relic status incident “Synthetics Alerts/UI Unavailable for US Region” on 2020-11-13: impact minor (vendor’s label), 11 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r
Last updated: 2020-11-13T17:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-13 16:57 UTC · Resolved: 2020-11-13 17:08 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/p7hk2dtlpn8r](https://status.newrelic.com/incidents/p7hk2dtlpn8r)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-11-13 17:08 UTC: Between 16:34 and 16:45 UTC, some customers experienced failures in Synthetics checks, which generated false alerts. We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-11-13 16:57 UTC, resolved after 11 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r
- Citation: New Relic, “Synthetics Alerts/UI Unavailable for US Region” (2020-11-13 16:57 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r (CC BY 4.0).
- Markdown link: `[New Relic: Synthetics Alerts/UI Unavailable for US Region (2020-11-13)](https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r)`


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Canonical: https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r · Markdown: https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/p7hk2dtlpn8r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:23:14.538Z