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CompaniesNew RelicMonthly reportsNovember 2020

New Relic in November 2020: incidents, uptime and changes

19incidents posted
2labelled major or critical
98.73%free of major/critical
96.68%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 7 min, incident time 23 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 11 · No impact listed 6

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
NRQL Alert LagMajor4.2 hresolved11-02
US region New Relic Products APM, Infrastructure, Logs impactMajor5.0 hresolved11-27

Other incidents 17

IncidentImpactStartedDurationStatusDay
NRQL Alert LagMinor16 minresolved11-05
Alerts Irregularities for US RegionNo impact listed0 minresolved11-06
NRQL Alerts Irregularities for US RegionMinor12 minresolved11-10
Metric Data Delays and Alert Notification Irregularities for US RegionMinor9.8 hresolved11-11
Logging UI/Alerts Delays for US RegionMinor13 minresolved11-11
US Region Data lag in Insights, Dashboards and Synthetics, NRQL alert notifications impactedNo impact listed3.7 hresolved11-11
Synthetics Containerized Private Minions UI Unavailable for US RegionMinor28 minresolved11-12
Infra Alerts issue has been identified in US RegionNo impact listed2.2 hresolved11-13
Synthetics Alerts/UI Unavailable for US RegionMinor11 minresolved11-13
Multiple Products UI Irregularities for US RegionMinor1.7 hresolved11-13
Multiple Products UI/Alerts Irregularities for US RegionMinor40 minresolved11-14
Multiple Products UI/Alerts Irregularities for US RegionMinor20 minresolved11-15
Alerts Irregularities for US RegionNo impact listed0 minresolved11-16
API and Nerdlet Irregularities in US RegionNo impact listed1.0 hresolved11-16
Alerts/UI Irregularities for US RegionMinor43 minresolved11-19
Multiple Products - Alerts & UI Irregularities for US RegionMinor26 minresolved11-25
UI IssuesNo impact listed0 minresolved11-30

Cite this

New Relic posted 19 status incidents in November 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in November 2020
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2020/11

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