rewindex

Outages by dayNovember 19, 2020

Outages on November 19, 2020

UTC day 2020-11-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
4labelled major or critical
17vendors with a new incident
4still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 14 · No impact listed 3 · 22 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
Maven Centralsearch.maven.org is downCritical (13 min)resolved
PipedreamCapacity Function ErrorsMajor (25 min)resolved
PandaDocIssue with PDF download in PandaDocMajor (1.8 h)resolved
Lightstep (ServiceNow Cloud Observability)Partial outage with assembling tracesMajor (52 min)resolved
New RelicAlerts/UI Irregularities for US RegionMinor (43 min)resolved
TwilioSMS Delivery Delays from Domestic Registered Sender IDs to Indonesia Hutchison ThreeMinor (11 h)resolved
TwilioElevated HTTP 500 Errors for Programmable FaxMinor (8.6 h)resolved
PlivoCall failures on inbound voice towards Colombia phone numbers.Minor (6 d)resolved
HotjarRecordings list loading errorMinor (2.2 h)resolved
AmplitudeUser Activity experiencing a delay of 12+ hoursMinor (31 h)resolved
TwilioSMS Delivery Failures to Claro BrazilMinor (17 h)resolved
TwilioIncorrect Coding of UCS-2 Encoded SMS Sent to Twilio Israel NumbersMinor (2.3 h)resolved
CircleCIDelays starting jobs on machine, macOS, and Remote DockerMinor (15 min)resolved
SinchMMS MT and MO Delays - Sprint USMinor (6.5 h)resolved
SparkPostElevated 5xx Events API error rates, increased latency, and data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (57 min)resolved
GustoCustomers are unable to load the Stay Compliant tab within their Gusto account.Minor (3.6 h)resolved
TwilioElevated Rate for HTTP 401 Errors Across Multiple Twilio ProductsMinor (1.1 h)resolved
ConfluenceIssues with media for Confluence, Jira Core, Jira Service Management and Jira SoftwareMinor (38 min)resolved
MuxErrors loading scripts from src.litix.ioNo impact listed (0 min)resolved
RevenueCatData Delayed in ChartsNo impact listed (11 h)resolved
IterableSome workflows failed to triggerNo impact listed (32 h)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
TwilioSMS Delivery Failures to Germany Lycamobile NetworkMinor (33 h)resolved
SinchOperator Notification: StarHub SingaporeMinor (21 h)resolved
TwilioSMS Delivery Failures to CTBC Network in BrazilMinor (16 h)resolved
TwilioSMS Delivery Failures to Indonesia's XL Axiata (Axis)Minor (7.0 h)resolved

Maintenance 22

VendorIncidentImpactStartedResolvedStatus
Klaviyo[Scheduled] Event Processing MaintenanceMaintenance (11 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbersMaintenance (3.0 h)resolved
Bandwidth[Scheduled] MMS Messaging Maintenance - DFWMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Edge Proxy Maintenance - DFWMaintenance (2.0 h)resolved
Sinch[Scheduled] External Maintenance - US and Canada Long Number ProviderMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbersMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (9.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner Maintenance - US CellularMaintenance (5.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner Maintenance - Verizon USMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Sinch[Scheduled] Emergency Maintenance - MMSMaintenance (3.0 h)resolved
MessageBird (Bird)[Scheduled] MessageBird Maintenance 19/11/2020: Voice Inbound Calling Network UpgradeMaintenance (1.0 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (1.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance- Tele2 RussiaMaintenance (4.0 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (58 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Pipedream, PandaDoc, Lightstep (ServiceNow Cloud Observability), New Relic, Twilio, Plivo, Hotjar, Amplitude, CircleCI, Sinch, SparkPost.

Cite this

21 vendor-reported incidents started on 2020-11-19 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

Title
Outages on November 19, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-11-19

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